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Arrowhead Cadillac

4.7

About this business

Location details

8310 W Bell Road, Glendale, AZ, 85308, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.76,344 reviews
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2024 CADILLAC LYRIQ LUX Owner's profile image
2024 CADILLAC LYRIQ LUX Owner 
a year ago

Brought my car in for a satellite radio antenna error and rattles in the headliner. Bad news was they had to replace the radio and were told GM didn't have any in stock. Good news was they were able to locate one in a couple days and they got it fixed as well as got the rattles taken care of. 

Business response:

Thank you for taking the time to share your experience with us. We're pleased to hear that we were able to address both the satellite radio antenna issue and the rattles in your headliner. It's always our goal to ensure our customers leave satisfied, and we appreciate your understanding regarding the parts availability. We look forward to assisting you again in the future! 

2020 CADILLAC XT5 LUXURY Owner's profile image
2020 CADILLAC XT5 LUXURY Owner 
a year ago

It was as always a wonderful experience. Thx to Mike assistant service manager 

Business response:

Thank you for your wonderful feedback! We are delighted to hear that you had a great experience, and we appreciate your recognition of Mike, our assistant service manager. Our team strives to provide excellent service, and it's rewarding to know that we met your expectations. We look forward to assisting you again in the future! 

2024 CADILLAC LYRIQ LUX Owner's profile image
2024 CADILLAC LYRIQ LUX Owner 
a year ago

Great service. Highly recommend. 

Business response:

Thank you for your wonderful feedback! We are thrilled to hear that you had a positive experience with our service. Your recommendation means a lot to us, and we look forward to serving you again in the future. 

2023 CADILLAC ESCALADE LUXURY Owner's profile image
2023 CADILLAC ESCALADE LUXURY Owner 
a year ago

Excellent service. Always have great service at Arrowhead Cadillac 

Business response:

Thank you for your wonderful feedback! We are thrilled to hear that you consistently receive excellent service during your visits. Our team is dedicated to providing the best experience possible, and it's rewarding to know that our efforts are recognized. We look forward to seeing you again soon! 

2024 CADILLAC LYRIQ LUX Owner's profile image
2024 CADILLAC LYRIQ LUX Owner 
a year ago

Tony was attentive and listened to the problems. 

Business response:

Thank you for your wonderful feedback. We appreciate your recognition of Tony's attentiveness and commitment to understanding your concerns. Our team is dedicated to providing exceptional service, and it's rewarding to know that we met your expectations. We look forward to seeing you next time! 

2020 CADILLAC XT5 PREMIUM LUXURY Owner's profile image
2020 CADILLAC XT5 PREMIUM LUXURY Owner 
a year ago

Long wait. App/text suggested service. Would have been better for acct manager to explain. Less costly than express oc locally 

Business response:

Thank you for sharing your experience with us. We understand that your wait time was longer than anticipated, and we appreciate your feedback regarding service suggestions. It's important for us to ensure that every aspect of your visit is clearly communicated, and we value your insights on how we can improve this process. To discuss your experience in more detail, please reach out to Robyn Schluter, our Customer Service Manager, at 623-242-5838. We are here to help and ensure that your future visits meet your expectations. 

2024 CADILLAC XT5 PREMIUM LUXURY Owner's profile image
2024 CADILLAC XT5 PREMIUM LUXURY Owner 
a year ago

GREAT JOB FACILITIES NICE AND WE LOVE THE CAR 

Business response:

Thank you for your wonderful review! We are thrilled to hear that you had a great experience and that you love your car. Your satisfaction is our top priority, and we appreciate your positive feedback. We look forward to seeing you next time! 

2020 CADILLAC ESCALADE LUXURY Owner's profile image
2020 CADILLAC ESCALADE LUXURY Owner 
a year ago

Surface was done quickly without any problems got my car back right away 

Business response:

Thank you for your positive feedback! We are thrilled to hear that your service was completed quickly and without any issues. It's our priority to ensure that our customers receive their vehicles back in a timely manner. We appreciate your support and look forward to serving you again! 

2018 CADILLAC ESCALADE ESV PREMIUM LUX Owner's profile image
2018 CADILLAC ESCALADE ESV PREMIUM LUX Owner 
a year ago

Notified of additional parts needs, job done on time and at stated price. 

Business response:

Thank you for taking the time to share your positive experience with us. We are pleased to hear that we effectively communicated the additional parts needed and completed the job on time and at the stated price. Your satisfaction is our priority, and we appreciate your trust in us. We look forward to seeing you next time! 

Frequently asked questions about Arrowhead Cadillac

How is Arrowhead Cadillac rated?

Arrowhead Cadillac has a 4.7 star rating with 6,344 reviews. 

When is Arrowhead Cadillac open?

Arrowhead Cadillac is open now. It will close at 7:00 p.m.