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8310 W Bell Road, Glendale, AZ, 85308, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Brought my car in for a satellite radio antenna error and rattles in the headliner. Bad news was they had to replace the radio and were told GM didn't have any in stock. Good news was they were able to locate one in a couple days and they got it fixed as well as got the rattles taken care of.
Business response:
Thank you for taking the time to share your experience with us. We're pleased to hear that we were able to address both the satellite radio antenna issue and the rattles in your headliner. It's always our goal to ensure our customers leave satisfied, and we appreciate your understanding regarding the parts availability. We look forward to assisting you again in the future!
It was as always a wonderful experience. Thx to Mike assistant service manager
Business response:
Thank you for your wonderful feedback! We are delighted to hear that you had a great experience, and we appreciate your recognition of Mike, our assistant service manager. Our team strives to provide excellent service, and it's rewarding to know that we met your expectations. We look forward to assisting you again in the future!
Great service. Highly recommend.
Business response:
Thank you for your wonderful feedback! We are thrilled to hear that you had a positive experience with our service. Your recommendation means a lot to us, and we look forward to serving you again in the future.
Excellent service. Always have great service at Arrowhead Cadillac
Business response:
Thank you for your wonderful feedback! We are thrilled to hear that you consistently receive excellent service during your visits. Our team is dedicated to providing the best experience possible, and it's rewarding to know that our efforts are recognized. We look forward to seeing you again soon!
Tony was attentive and listened to the problems.
Business response:
Thank you for your wonderful feedback. We appreciate your recognition of Tony's attentiveness and commitment to understanding your concerns. Our team is dedicated to providing exceptional service, and it's rewarding to know that we met your expectations. We look forward to seeing you next time!
Long wait. App/text suggested service. Would have been better for acct manager to explain. Less costly than express oc locally
Business response:
Thank you for sharing your experience with us. We understand that your wait time was longer than anticipated, and we appreciate your feedback regarding service suggestions. It's important for us to ensure that every aspect of your visit is clearly communicated, and we value your insights on how we can improve this process. To discuss your experience in more detail, please reach out to Robyn Schluter, our Customer Service Manager, at 623-242-5838. We are here to help and ensure that your future visits meet your expectations.
GREAT JOB FACILITIES NICE AND WE LOVE THE CAR
Business response:
Thank you for your wonderful review! We are thrilled to hear that you had a great experience and that you love your car. Your satisfaction is our top priority, and we appreciate your positive feedback. We look forward to seeing you next time!
Surface was done quickly without any problems got my car back right away
Business response:
Thank you for your positive feedback! We are thrilled to hear that your service was completed quickly and without any issues. It's our priority to ensure that our customers receive their vehicles back in a timely manner. We appreciate your support and look forward to serving you again!
Notified of additional parts needs, job done on time and at stated price.
Business response:
Thank you for taking the time to share your positive experience with us. We are pleased to hear that we effectively communicated the additional parts needed and completed the job on time and at the stated price. Your satisfaction is our priority, and we appreciate your trust in us. We look forward to seeing you next time!
Arrowhead Cadillac has a 4.7 star rating with 6,344 reviews.
Arrowhead Cadillac is open now. It will close at 7:00 p.m.