Ascension Saint Thomas Urgent Care - Clarksville, Tiny Town

Coyar B. 

on Yelp

a year ago

I am an Army Soldier. I made an appt for my child's sport physical. Work, unit informed me of an unscheduled tasking. That's normal life as a Soldier. Not looking for special treatment at all but a little curious, understanding. The appt was for 1520. I completed the work tasking ahead of time but knew I was going to be late for my child's appt. I called Thomas Urgent care to explain. They were understanding on the phone. I thought we were good, covered. We got the Thomas Urgent Care NLT 1545. Again thought we were good. F... read more

Jordan D. 

on Yelp

4 years ago

I went there because I got my back hurt at work. I didn't know anything about anything, so the wonderful woman doctor actually told me about everything and advised me to get some paperwork, ect....WAS VERY HELPFUL! I am SO thankful! Would recommend this clinic to any1, because the doctor is actually caring...the other 1 that takes you in the room may not be lol, but the doctor is what matters :) 

Tom V. 

on Yelp

4 years ago

I came in as a walk in urgent. They got me in immediately and the care was excellent. They were very good at explaining what they were going to do and what care I would need. My follow up visit was walk in also and again there was no wait time and the care was excellent. I would strongly recommend. 

Kimberly M. 

on Yelp

5 years ago

Staff was awesome even though you could tell they were extremely busy! Got us in quicker than originally scheduled! They were very friendly and welcoming. 

Becky M. 

on Yelp

3 days ago

My spouse went to this facility on June 4, 2026 with an appointment. Upon arrival the 1St COMPLAINT! female at the front desk was very RUDE to him and to everyone else that came into this facility. His main complaint for being there was to see the Dr for a Severe sore throat, with congestion and coughing. 2nd COMPLAINT! Yes, he has insurance but he was asked for his credit card info too. ( Like What?) We know that his health insurance will pay for his care! Great he had his vitals and Point of Care tests done for COVID and ... read more

Allison S. 

on Yelp

a week ago

Horrible atmosphere we as patients do not care that you guys are short staffed that you guys cannot keep doctors. Something wrong internally if you guys cannot keep doctors. I went to this location yesterday with my appointment. They had a three hour wait with walk-ins which is fine. I had an appointment only was there for an hour and a half but the doctor told me she was gonna give me a prescription for what I came in for she was so busy she forgot never ended up doing it. Why am I paying a goddamn $75 co-pay for no help a... read more

Amanda S. 

on Yelp

9 months ago

Made an appointment last night for my daughter to have sutures removed. She's almost two, so she is young. I had put her DOB in the booking and what the reason for visit was. Figured they'd call if it was an issue (I know they don't do stitches below a certain age, thought removal might be ok). Well, appointment wasn't until 12:45. I showed up and lady behind the desk was on, what looked like her personal phone, leaning against the wall. She asked my child's age and where we got the stitches done. Then proceeded to double ch... read more

James W. 

on Yelp

a year ago

First let me state that this review is not about this specific location (from my understanding). Ascension Saint Thomas Urgent Care does not care if you have a secondary insurance that picks up your co-pay. If your primary insurance has a co-pay they require you to pay that on the spot even though you have a secondary that pays it. This is an Ascension Saint Thomas Urgent Care issue. Why do they not accept the secondary insurance? They verified that both primary and secondary were good, so we should not have had to pay ... read more

Chloe J. 

on Yelp

3 years ago

If you want to be verbally attacked by a provider because they assumed you said something about how slow you were going, stay away. If you want to call with a question about your care, let the front desk know how traumatic it was, and then be thrown on the phone with that provider without warning, stay away. I will never step foot in this urgent care ever again. Rose, please check your biases and don't assume that someone said something and verbally attack them.