Ascension Saint Thomas Urgent Care - Clarksville, Tiny Town

Chloe J. 

on Yelp

3 years ago

If you want to be verbally attacked by a provider because they assumed you said something about how slow you were going, stay away. If you want to call with a question about your care, let the front desk know how traumatic it was, and then be thrown on the phone with that provider without warning, stay away. I will never step foot in this urgent care ever again. Rose, please check your biases and don't assume that someone said something and verbally attack them. 

Amber H. 

on Yelp

4 years ago

This facility has the rudest, most judge mental providers. I have been going to them for years and recently I decided to stop going to them because of their change of staff. 

Aimee S. 

on Yelp

5 years ago

Very unorganized. I wanted to get tested for Covid on 12/2. I called and the voice mail says to book online. Their site then says it's no longer allowing to make appointments through Save my Spot. I left several voicemails. They returned my call a week later. I needed to go to their office to get an appointment. I showed them my insurance and was told my insurance through Blue Cross Blue Shield of TN would not cover my rapid Covid test. I had to pay $50 out of pocket. I contactred BCBS myself and was told they must ... read more

Karen K. 

on Yelp

5 years ago

I would not go to this clinic for Covid testing - didn't know how long the results took until after filling out all the paperwork. 5-7 days. Took my test on Nov 13 called and tried to call and see about my results on 17th of Nov (Left a message and no one returned the call) and got a letter in the mail on 25th of NOV saying they had a hard time contacting me. Funny they had no problem texting my phone when filling out the paperwork..... tried calling and got the answering machine again - since they didn't respond to the fi... read more