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Ascentra Credit Union

4.9

About this business

Unlike banks, we don’t answer to stockholders or investors, we answer to YOU. As a local, democratically controlled not-for-profit, each member of Ascentra Credit Union owns a share in the credit union. When you join Ascentra, you are not a customer you're a member-owner and are treated as such. We put people before profits. Those profits then go back to you, in the form of lower interest rates on loans, higher returns on your deposits, and lower fees. For our 40,000 members who directly benefit from our cooperative model... read more

Location details

1800 Brady St, Davenport, IA, 52803, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
4.9205 reviews
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Mary F.'s profile image
Mary F. 
on Birdeye

4 days ago

You guys are good and I appreciate you doing everything you can 

William S.'s profile image
William S. 
on Birdeye

a week ago

It was a very pleasant experience starting up an account with Ascentra. Everybody there was polite to me. I'm very much looking forward to keeping an account there and keeping things rolling in the forward position thank you very much 

Business response:

We are absolutely thrilled to hear about your pleasant experience William. Thank you for choosing us! 

Kyler B.'s profile image
Kyler B. 
on Birdeye

a week ago

I had an issue with on line banking one email and it was resolved 

Business response:

Thanks for sharing your experience with us! We're glad we could resolve your online banking issue promptly. 

Ryan S.'s profile image
Ryan S. 
on Birdeye

a week ago

I'm always greeted as I enter one of your branches. That makes me feel valued! 

Business response:

Thanks Ryan, we appreciate your feedback and partnership. Have a great holiday season! 

Henry R.'s profile image
Henry R. 
on Birdeye

2 weeks ago

It was the easiest thing I had to do no problem no nothing it was a good job thank you 

Business response:

Thank you for your feedback Henry, we greatly appreciate it. Have a great day! 

Frank B.'s profile image
Frank B. 
on Birdeye

2 weeks ago

Each ascentra branch I've visited since opening my account has been a pleasant experience. The staff is courteous, and when the lines are long they don't hesitate to jump into action to assist one another and get the lines moving again. Please continue smiling, and providing quality service. 

Business response:

Your positive feedback is greatly appreciated. We are glad to hear about your pleasant experience at our branch. Thank you for sharing your thoughts. 

Dorrian H.'s profile image
Dorrian H. 
on Birdeye

2 weeks ago

Amazing. Very friendly & helpful. I’ve never “banked” with a credit union but I feel good about the decision thanks to Donita Meyer 

Business response:

We are glad to hear about your positive experience with Donita. Thank you for sharing your feedback! 

Anna B.'s profile image
Anna B. 
on Birdeye

2 weeks ago

I had an amazing rep by the name of Eric at the Davenport Iowa location who helped me with all my banking needs. 5 stars to Eric H. Thank you so much 

Business response:

Your feedback about your experience with Eric is greatly appreciated. Thank you for sharing your feedback with us. 

Jerry J.'s profile image
Jerry J. 
on Birdeye

a month ago

The service is great and the staff is awesome at all branches. Keep up the great work. I recommend you to everyone. Thanks for your service.⭐⭐⭐🌟⭐ 

Business response:

We appreciate your feedback Jerry, have a great day! 

Frequently asked questions about Ascentra Credit Union

How is Ascentra Credit Union rated?

Ascentra Credit Union has a 4.9 star rating with 205 reviews. 

When is Ascentra Credit Union open?

Ascentra Credit Union is closed now. It will open on Monday at 9:00 a.m.