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Ascentra Credit Union
- Credit Unions
- Davenport, IA
About this business
Unlike banks, we don’t answer to stockholders or investors, we answer to YOU. As a local, democratically controlled not-for-profit, each member of Ascentra Credit Union owns a share in the credit union. When you join Ascentra, you are not a customer you're a member-owner and are treated as such. We put people before profits. Those profits then go back to you, in the form of lower interest rates on loans, higher returns on your deposits, and lower fees. For our 40,000 members who directly benefit from our cooperative model... read more
Location details
1800 Brady St, Davenport, IA, 52803, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Efficient with kind customer service
You guys are good and I appreciate you doing everything you can
It was a very pleasant experience starting up an account with Ascentra. Everybody there was polite to me. I'm very much looking forward to keeping an account there and keeping things rolling in the forward position thank you very much
Business response:
We are absolutely thrilled to hear about your pleasant experience William. Thank you for choosing us!
I had an issue with on line banking one email and it was resolved
Business response:
Thanks for sharing your experience with us! We're glad we could resolve your online banking issue promptly.
I'm always greeted as I enter one of your branches. That makes me feel valued!
Business response:
Thanks Ryan, we appreciate your feedback and partnership. Have a great holiday season!
It was the easiest thing I had to do no problem no nothing it was a good job thank you
Business response:
Thank you for your feedback Henry, we greatly appreciate it. Have a great day!
Each ascentra branch I've visited since opening my account has been a pleasant experience. The staff is courteous, and when the lines are long they don't hesitate to jump into action to assist one another and get the lines moving again. Please continue smiling, and providing quality service.
Business response:
Your positive feedback is greatly appreciated. We are glad to hear about your pleasant experience at our branch. Thank you for sharing your thoughts.
Amazing. Very friendly & helpful. I’ve never “banked” with a credit union but I feel good about the decision thanks to Donita Meyer
Business response:
We are glad to hear about your positive experience with Donita. Thank you for sharing your feedback!
I had an amazing rep by the name of Eric at the Davenport Iowa location who helped me with all my banking needs. 5 stars to Eric H. Thank you so much
Business response:
Your feedback about your experience with Eric is greatly appreciated. Thank you for sharing your feedback with us.
Frequently asked questions about Ascentra Credit Union
How is Ascentra Credit Union rated?
Ascentra Credit Union has a 4.9 star rating with 207 reviews.
When is Ascentra Credit Union open?
Ascentra Credit Union is open now. It will close at 5:30 p.m.