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Ascentra Credit Union
- Bettendorf, IA
About this business
Location details
2019 Grant St, Bettendorf, IA, 52722, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Anytime there has been a problem to be solved,. Someone at Ascentra has been able to help.
Business response:
That's great to hear Royce! Thanks for leaving us a review.
Had some issues with transferring documents, loan officer said that they were blurry even though they were digital copies and in a PDF format. Wanted us to resend multiple time until I wanted an in person meeting, then they became acceptable.
this is my all time favorite bank and they always help me very quickly and are always polite. Thank you very much!
Business response:
Thanks Johnathan!
You did great, very understanding and helpful.
Business response:
Thanks Kenneth!
Asked online to get my address changed. It worked perfectly.
Business response:
Glad to hear you had a great experience, Heike!
Everything is good, I wish that all the accounts I work with were able to be under 1 account number like it was prior to the update.
Friendly, courteous, helpful and informative customer service. I will return for all of my financial needs.
Business response:
That's great to hear! Thanks Teresa.
Great she even review my credit of things that shouldn’t of been there
Business response:
Thanks for leaving us a review, Sara!
Frequently asked questions about Ascentra Credit Union
How is Ascentra Credit Union rated?
Ascentra Credit Union has a 4.9 star rating with 1,460 reviews.
When is Ascentra Credit Union open?
Ascentra Credit Union is closed now. It will open on Monday at 9:00 a.m.