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Ashbrook
- Apartments
- Carrboro, NC
About this business
Location details
601 Jones Ferry Rd, Carrboro, NC, 27510, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 11:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I love Ashbrook. I consider it home. I have left and returned 4 times. This says a lot. The former management was horrible and I should have taken legal action. Nonetheless, the current staff is beyond excellent. I trust them and enjoy seeing each one. Perhaps I am naive, given that, I am beyond surprised and hurt to see that 2 bedroom apartments are currently running at the same price as my 1 bedroom, which is way too small for me and my pets. It appears they will not let me transfer to another apartment, for reasons that a... read more
DO NOT LIVE HERE!!!! I moved to Ashbrook about 3 years ago when I came to UNC for medical school. At first, the place was fine other than a few bugs. The bus line was awesome and the complex is very close to campus. All was great. Fast forward a few years. Since then, management has changed multiples times and issues have come about every year. For starters, the rent increases up to $50 per month every year. Also, the insulation is terrible so expect expensive bills. Lets not forget the hidden trash and pet control fees mo... read more
WORST MANAGEMENT I HAVE EVER EXPERIENCED The maintenance here is pathetic. It takes them months to complete maintenance requests. Even when they finally come out to fix something, there is a 0% chance it will be fixed right the first time, it will most likely still be broken the second time to they come out, and it will probably still be broken the third time. It is laughable how bad they are. I have had to threaten a lawsuit LITERALLY EVERY SINGLE TIME I have needed to get something fixed in my apartment. It is beyond ridic... read more
The honest competent management of a few years ago has been replaced by management composed of incompetent thieves. Upon moving out for reasons detailed in other reviews, I received multiple fraudulent charges. I'd recommend living in one of the many better-managed, nicer communities nearby.
UNC GRAD STUDENTS BEWARE!!!! I moved in before starting UNC four years ago and it started out as a nice place to live. But, after three management changes--the experience went from okay to horrible! When Ginkgo residential took over, my roommates car was stolen.. We informed the apartment complex because we thought the other residents should be aware. Surprise! It turns out quite a few cars had been stolen from Ashbrook and they never bothered to inform any of their residents. The car was never recovered! When we put in o... read more
Management was a lot better a couple of years ago. Some parts of the complex are very close to the highway such that traffic noises can be loud. Ceilings/floors are super thin so you can hear your neighbors a great deal. I have friends in the complex that have the same issues. Rents have been rising here. One of few positive attributes is close proximity to frequent bus lines in the morning. But other affordable and better complexes are nearby that also have frequent bus lines.
This complex was well thought of when we first started renting there two years ago. Now the management is poorly handled, maintenance is non-existent, and the manager takes advantage of the large college student community. After paying over $2000 over the course of two years in pet deposits and fees, we were charged for carpet damage due the the pet, even though the carpet was 5 years old and was due to be replaced. The pet fees were described to me as being for the" privilege" of having a pet, not to cover damages that may ... read more
I have lived in Ashbrook Apartments for over six years now, and I hate to say that my experience has just gotten worse and worse over these years. The worst has come in the last two years, as the complex got a new management team. In addition to raising the rent quite a bit, the new management seems to care more about how the complex looks to visitors than they do about their current residents safety, comfort and lifestyle. The most recent example of this has made the complex very unfriendly to bikers (a large part of th... read more
Frequently asked questions about Ashbrook
How is Ashbrook rated?
Ashbrook has a 3.9 star rating with 139 reviews.
When is Ashbrook open?
Ashbrook is closed now. It will open on Monday at 10:00 a.m.