Asher Point Independent Living of Mobile

4.4

Retirement Homes
Mobile, AL

About this business

Wellness Retirement Homes

Location details

650 S University Blvd, Mobile, AL, 36609, United States

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4.4154 reviews

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Anonymous

5 years ago

I’ve lived here for 2 years and my main complaint is food quality and nobody is doing anything about it. We’ve had many complaints from residents to the staff and we’ve complained to corporate but nobody does anything.

Business response:

Hi there, thank you for taking the time to provide this feedback. We regret to hear that you have not been completely satisfied. Our goal is to have happy residents and family members so your feedback is important to us. Thank you

Ella Scruggs

7 years ago

I was a resident of University for 90 days. I moved in after learning of it on the internet and having a personal tour. I was quite taken with the design of the facility and the 2 bedroom I chose to rent. I was present with appetizing pictures and delectable pictures which were anything but. My definition of independent living was not theirs. There were residents just doors from my apartment receiving hospice care. Had I known that, I would not have signed the rental agreement. The caregivers were seen placing urine-feces di... read more

Business response:

Hello, we are sad you did not enjoy living with us at University Oaks. We aim to offer an environment where residents can age in place. Unfortunately during your stay we did have 2 residents under hospice care. Any caregivers on site dispose of waste properly and all trash bins are emptied daily. When there is any sign of pests we spray and take preventative measures from it happening again. When giving tours we do try and hide anything about our communities because we truly want living with us to be a good fit. Please reach... read more

A Place For Mom Customer

12 years ago

This place is independent living and I need help 24/7 for my mom. Had trouble getting this info from them!