Asher Point Independent Living of Round Rock

4.3

Retirement Homes
Round Rock, TX

About this business

Wellness Retirement Homes

Location details

310 Chisholm Trail Rd, Round Rock, TX, 78681, United States

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4.3168 reviews

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Anonymous

10 years ago

My parents were not interested in this facility due to the fact that it does not have complete kitchens and the location is a problem due to planned construction in that area.

Business response:

We thank you for the feedback, as it helps us improve our community. However, a low-star review over our community being a bad fit over the kitchen or construction lowers our overall rating that we work hard to keep high. Would you be willing to reconsider the one-star review? Best wishes finding the right community for your parents, and again, thank you for the feedback.

Bennett Spelce

10 years ago

I had to move out when they allowed the resident across the hall from me to smoke in her apartment. Fumes from her smoke filled my apartment and with my breathing difficulties I suffered severe respiratory distress. My health required that I vacate my apartment immediately. The Parkwood Meadows management's attitude was "tough luck" for you. Anyone with significant respiratory difficulties should avoid Parkwood Meadows since tobacco fumes permeate the entire facility.

Business response:

Hi, I'm Katie, I work at Holiday Retirement Home Office First, I'm so very sorry to hear that your experience at Parkwood Meadows was a negative one. I'm even sorrier to hear that you feel as if your concerns were completely dismissed by Parkwood management - we never want any of our residents to feel that way, so I'm escalating your feedback to our Resident Relations department for their review. Although you're no longer a resident, please know that you're still welcome to call them at [removed] if you have anything else to... read more