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Ashley Store

4.7

About this business

Location details

7215 McKnight Rd, Pittsburgh, PA, 15237, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.74,553 reviews
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Thomas A.'s profile image
Thomas A. 
3 years ago

Selection and value of the sofas I was shopping for was excellent. My salesperson was helpful and understood what I was looking for. The purchase process was easy too. I would definitely recommend! 

Business response:

Hi Thomas, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

PAMELA S.'s profile image
PAMELA S. 
3 years ago

love this place and Rachel is an amazing sales person. 

Business response:

Hi Pamela, we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

VALERIE M.'s profile image
VALERIE M. 
3 years ago

My very satisfied experience has 100% to do with my salesperson Nate. He was knowledgeable, patient, helpful and very customer oriented. He took the time necessary to explain my option, expectations and next steps. I will return for my next furniture visit because of Nate. Also will refer family and friends. Thank you NAte! 

Business response:

Hello Valerie , thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Ashley HomeStore. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

CHRISTOPHER S.'s profile image
CHRISTOPHER S. 
3 years ago

The salesperson, Rachel, was very helpful! 

Business response:

Hello Christopher, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

ROBERT K.'s profile image
ROBERT K. 
3 years ago

Dianne was a very good and knowledgeable salesperson she was very professional and polite thank you Ashley and hats off to Dianne. 

Business response:

Hi Robert, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

MATTHEW S.'s profile image
MATTHEW S. 
3 years ago

Winston McKeever was amazing. We had a great experience. He was very knowledgeable and helpful. We will definitely ship with him again. 

Business response:

Hi Matthew, we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

DAVID F.'s profile image
DAVID F. 
3 years ago

Our salesmen Steve Arnold was very personable, knowledgable, and not pushy. He showed us an array of sectionals that could meet our needs even ones we would never have thought of buying. In fact, we bought a recliner sectional which we weren’t intending on even looking at but ended up absolutely loving. 

Business response:

Hello David , thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Ashley HomeStore. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

DARLA U.'s profile image
DARLA U. 
3 years ago

It was a very positive shopping experience. Everyone in the entire store was very friendly. Our salesman was Winston and he couldn't have been nice and helpful. The store isn't that close to home but we will defiantly go back for any furniture needs. 

Business response:

Hello Darla, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

BETTY A.'s profile image
BETTY A. 
3 years ago

David R. was exceptional and very patient. He was very friendly and helpful answering all questions and concerns. I would definitely go back to him whenever I have to purchase additional items. Great customer service!! 

Business response:

Hi Betty, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Frequently asked questions about Ashley Store

How is Ashley Store rated?

Ashley Store has a 4.7 star rating with 4,553 reviews. 

When is Ashley Store open?

Ashley Store is open now. It will close at 8:00 p.m.