This profile has been claimed by the business owner or representative.
Ashley Store
- Furniture Stores
- Pittsburgh, PA
About this business
Location details
7215 McKnight Rd, Pittsburgh, PA, 15237, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Great customer service without being overly sales pitch feeling.
Business response:
Hello Kristin, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team
We had a wonderful experience. We bought a dining set with 6 chairs. Our salesperson Tim S. was very helpful and knowledgeable. We have many other projects going on and we will definitely be back and definitely ask for Tim when we come in!
Business response:
Hi Karen, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team
Despite a missing power cord, and a large scratch in the table (noticed right after the delivery team left), they were very professional and kind. Thank you.
Business response:
Hi Tricia, we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team
I have shopped and purchased previously with your company. Like the selections available. My one contention is that each time I purchased products I actually had to look for a sales person to complete the deal. Didn’t have anyone approach me as I walked around. I had to approach the service desk to get assistance. Other than that my experience with delivery, quality and repairs when needed were handled efficiently.
Business response:
Hello Patricia , thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Ashley HomeStore. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team
My sales associate was wonderful! Tim Secreto was knowledgeable, attentive and pleasant to work with. I would go back o Ashley’s because if him.
Business response:
Hello Denise, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team
Megan was an excellent salesperson. Very knowledgeable without a hard sell. Found quality pieces at a great price.
Business response:
Hi Susan, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team
We had some of the very best customer service EVER! Thanks Plumm 🫶🏼 you rock!
Business response:
Hi Joseph, we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team
Joann Kablach was great to work with. She walked us through features and colors. She was very knowledgeable and made the whole process very easy for us.
Business response:
Hello Brian , thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Ashley HomeStore. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team
Maryanne helped to make my experience at Ashley’s smooth and hastle-free. All the staff was kind and helpful. There were tons of great options for furniture!
Business response:
Hi Allison, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team
Frequently asked questions about Ashley Store
How is Ashley Store rated?
Ashley Store has a 4.7 star rating with 4,553 reviews.
When is Ashley Store open?
Ashley Store is open now. It will close at 8:00 p.m.