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Ashley Store

4.7

About this business

Location details

1130 Boardman Poland Rd, Youngstown, OH, 44514, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.74,588 reviews
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Barbara C.'s profile image
Barbara C. 
a year ago

No pushy sales, explanation of contract n finance and product very knowledgeable 

Business response:

Hi Barbara, we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Eric F M.'s profile image
Eric F M. 
a year ago

Chase was very helpful and knowledgeable about the furniture that we picked and all options. Chase made the whole experience painless and smooth . Thanks Chase 

Business response:

Hello Eric , thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Ashley HomeStore. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Janet D.'s profile image
Janet D. 
a year ago

Billy was awesome. Would definitely buy from him again. 

Business response:

Hello Janet, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Mike W.'s profile image
Mike W. 
a year ago

Jon Brown did a wonderful job of letting us narrow down our dining room table choices and provided key information based on our needs. He gave us the information that we needed to go home and measure the dimensions of our room. Based on the information that he gave us, we were able to easily narrow our selection and ultimately make a wonderful selection that we are very happy with. We had a great experience at Ashley’s thanks to Jon. 

Business response:

Hi Mike, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Erik S.'s profile image
Erik S. 
a year ago

Billy Kimpel is an example of what excellent customer service is. He is professional, friendly, and understands the needs of his customers. He helped me find the right pieces of furniture for my new house. Set me up with the financial services. It was the best customer service experience that I ever had. I will continue to come to Ashley’s because of Billy. I will recommend my family and friends to go to Ashley’s because of how Billy treated me and my girlfriend. Excellent customer service!! Thank you Billy!! Erik S. 

Business response:

Hi Erik, we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Dale J.'s profile image
Dale J. 
a year ago

Great experience. Dave Messersmith was excellent! Thanks 

Business response:

Hello Dale , thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Ashley HomeStore. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Tammy B.'s profile image
Tammy B. 
a year ago

I was just browsing but Jamie helped me find exactly what I wanted! 

Business response:

Hello Tammy, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Michelle P.'s profile image
Michelle P. 
a year ago

The couch I saw online and wanted was no longer available and the Boardman Ashley’s salesman, Josh, found me another one that was very similar and a much better quality. 

Business response:

Hi Michelle, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Cynthia Z.'s profile image
Cynthia Z. 
a year ago

The salesman was very knowledgeable and helpful 

Business response:

Hi Cynthia, we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Frequently asked questions about Ashley Store

How is Ashley Store rated?

Ashley Store has a 4.7 star rating with 4,588 reviews. 

When is Ashley Store open?

Ashley Store is closed now. It will open at 10:00 a.m.