Ashley Store's cover image

This profile has been claimed by the business owner or representative.

Ashley Store

4.7

About this business

Location details

1130 Boardman Poland Rd, Youngstown, OH, 44514, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.74,374 reviews
Select a rating
Frank B.'s profile image
Frank B. 
a year ago

friendly staff 

Business response:

Hello Frank , thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Ashley HomeStore. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team  

Amy R.'s profile image
Amy R. 
a year ago

Excellent customer service, friendly and helpful. 

Business response:

Hi Amy, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team  

Patty W.'s profile image
Patty W. 
a year ago

Camilla was sweet. Only disappointed in the delivery fee and having to wait for order.. 

Business response:

Hi Patty, we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team  

Lula G.'s profile image
Lula G. 
a year ago

Great experience! 

Business response:

Hello Lula, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team  

Tamika R.'s profile image
Tamika R. 
a year ago

I forget the gentleman who helped me he was very helpful & patient with me & my ?? 

Business response:

Hi Tamika, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team  

Gina C.'s profile image
Gina C. 
a year ago

I was greeted immediately and shown exactly what I was looking for. Jamie Williams did an outstanding job taking her time helping me coordinate accessories with what I was purchasing. She was patient, professional, and listened to what I explained that I wanted. She was never pushy or trying to sell me something that I didn’t want. 

Business response:

Hi Gina, we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team  

Kelly B.'s profile image
Kelly B. 
a year ago

Nancy was very knowledgeable and not pushy which I appreciated. She was very nice to work with 

Business response:

Hello Kelly , thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Ashley HomeStore. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team  

Evelyn F.'s profile image
Evelyn F. 
a year ago

Nancy greeted us at the door. Very knowledgeable. Addressed our concerns. Great experience. 

Business response:

Hello Evelyn, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team  

Jessica K.'s profile image
Jessica K. 
a year ago

Sales Rep. Anthony was polite and not too pushy. Answered all our questions and got our delivery at a sooner date when he saw a cancellation. 

Business response:

Hi Jessica, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team  

Frequently asked questions about Ashley Store

How is Ashley Store rated?

Ashley Store has a 4.7 star rating with 4,374 reviews. 

When is Ashley Store open?

Ashley Store is open now. It will close at 8:00 p.m.