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Aspen Dental - Ocoee, FL

4.5

About this business

Location details

9290 West Colonial Drive, Ocoee, FL, 34761, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 6:00 p.m.
Tue08:00 a.m. to 6:00 p.m.
Wed08:00 a.m. to 6:00 p.m.
Thu08:00 a.m. to 6:00 p.m.
Fri08:00 a.m. to 1:00 p.m.
SatClosed
SunClosed
4.5984 reviews
Rebecca P.'s profile image
Rebecca P. 
rating
3 months ago

Every single person is kind caring and loving I appreciate the friendship and knowing they're my friends I thank them all my teeth are awesome they fit great God bless everyone you should go to Aspen Dental for all your dental needs 

Lecia B.'s profile image
Lecia B. 
rating
2 years ago

I just love this dental office. Ericka and the staff are the best. They provided excellent service! Ms. Bromley. 

Business response:

This is wonderful to hear, Lecia. Thank you for sharing! - Mitch 

Thien P.'s profile image
Thien P. 
rating
4 years ago

First of all, this place is Gucci Approved by me! Location is very nice! People here are sooo nice! And they know what they are doing too! They don't yell at me or give me "the eye loook" They are patient with me in everything. Very relatable. Of all of my dental visits, this would have to be the most pain-free experience whatsoever! Less than 5% pain in all the procedures! Thats soooooupa Gucci! As far as finance is concern; I do not usually go to dental offices unless its an emergency, so I cannot tell if its expens... read more

Business response:

Hi Thien, If you are needing to speak with a live agent for assistance, please call 1-800-277-3633 select option two, type in your zip code, select option one. They will be able to assist. Thank you, Michelle, ADMI 

Lisa W.'s profile image
Lisa W. 
rating
5 years ago

First time at the W Colonial Rd location. Everyone there was so nice and professional. I had cracked a tooth and was leaving to go out of town and Dr Shenouda worked me in for a last minute crown. Everyone went out of their way to get my tooth fixed and to make sure I was as comfortable as possible. Special shout out to Kaitlyn for being so kind in taking care of me. Thanks Dr Shenouda for going the extra mile. 

Business response:

I'm glad you enjoyed your visit, Lisa. Patient satisfaction is very important to Aspen Dental practices, and it's great to hear that the team helped you have a 5-star experience. - Dawn, ADMI 

Bill W.'s profile image
Bill W. 
rating
19 hours ago

They're basically liars. I made an appointment with them specifically told them I want to check up and cleaning done. After the checkup was done, the dentist said we'll reschedule you for your cleaning and the filling. I said wait a minute. I came in here to get the cleaning done. They told me you can get done today. The dentist then said oh I'm sorry that's our call center. They do that all the time. That's not my problem. That's your problem. Then they tanded me a bill which was like $6,000. Too much. Went to another denti... read more

Jeff's profile image
Jeff 
rating
2 days ago

The worst service I have ever received. I purchased dentures back in 2019 when they pulled 22 teeth out of me. I have since been thru 14 sets of repairs for my uppers because they continue to break in half. I had bought the extended repair and replacement thank goodness, but instead of making a new set because as you get older your mouth changes and they are supposed to care and want to get you fitted so breaking will not accrue often! Well, they asked if I would try a metal mesh they incorporate into the denture for only $2... read more

Phyllis's profile image
Phyllis 
rating
3 weeks ago

I was very disappointed with Aspen dental. My partial had a clean break, the last tooth which had been added on originally broke off. It had done that once before and they had glued it back on which lasted 9 months. I wanted them to do that again and they refused. This partial is very comfortable and I don't want to have another one made because I tried doing that and after spending a large amount of money it didn't fit right after two different impressions . 

Business response:

We appreciate your feedback, Phyllis. Thanks for taking a moment to share your feedback with us. -The Customer Service Team 

Martha R.'s profile image
Martha R. 
rating
2 months ago

I just received an invoice from this office for a service done 2 years ago. To say I was surprised and annoyed that it would take them this long to reconcile if there was an owed payment from patient or insurance is ridiculous. 

Business response:

We appreciate you letting us know about the trouble you’re experiencing, Martha. We have a dedicated team that would be happy to help with billing concerns. Please reach out to them directly at 1-844-296-0187. -The Customer Service Team 

Phyllis's profile image
Phyllis 
rating
3 months ago

I have a tooth that broke off from a partial. It's a clean break. I will update this review when I find out if they will glue it back. It happened before and it lasted for 9 months which is fine for me. If they don't fix it again I will be very unhappy and will follow with another review. 

Business response:

We appreciate your feedback, Phyllis. Thanks for taking a moment to share your feedback with us. -The Customer Service Team 

Frequently asked questions about Aspen Dental - Ocoee, FL

How is Aspen Dental - Ocoee, FL rated?

Aspen Dental - Ocoee, FL has a 4.5 star rating with 984 reviews. 

When is Aspen Dental - Ocoee, FL open?

Aspen Dental - Ocoee, FL is open now. It will close at 6:00 p.m.