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9290 West Colonial Drive, Ocoee, FL, 34761, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 6:00 p.m. | |
| Tue | 08:00 a.m. to 6:00 p.m. | |
| Wed | 08:00 a.m. to 6:00 p.m. | |
| Thu | 08:00 a.m. to 6:00 p.m. | |
| Fri | 08:00 a.m. to 1:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I posted a review: I thought I liked this location because the dental hygienist is amazing. However my interactions with The Lead Male Dentist were less than subpar. He put some crowns in my mouth and less than 2 years later one of my crowns fell out. He had a hard time looking me in the eye to tell me it wasn't covered and that I had to pay for a new one.. after the front desk told me I wouldn't have to pay for it. How is he not embarrassed to charge me? First of all he put my crown in wrong in the first place. They're sup... read more
Business response:
I am very sorry to hear this, Sandi. I wanted to let you know that I did pass your feedback along to our Customer Service team so that they could address concerns with the team in Ocoee. If you would like to speak with them in the future, please let us know. Thank you. - Garlen, ADMI
I have been wondering 7 months since I visited my first and last time if I can still sue the dentist for malpractice. The photos I can post is the emergency room notes of a broken haw and severed nerve which has still left half my face paralyzed and still unable to work. Okay I had an infection in my tooth. I went to Aspen and had to pay $1,500.00 to remove 3 teeth. (This was without insurance). Though let me point out I really needed the top tooth extracted and bottom two possibly. (The doctor said he did not know which to... read more
Business response:
I'm really sorry to hear that, Carolyn. If you haven't called the Patient Satisfaction team yet, my team would appreciate the opportunity to talk to you. Please call us at 1-866-767-0890. We look forward to speaking with you. – Dawn, ADMI
I highly recommend this practice. All of the staff...from front desk to dentist...were kind, compassionate and patient. Dr. Mena Shenouda is hands down the best dentist I have ever been to see. He always let me know what was about to happen, talked me through it, gave me multiple breaks, encouraged me and didn't make me feel embarrassed or ashamed of my panic attacks/fear of the dentist. My teeth are shit. I don't take care of them like I should bc of my fear of the dentist. Over several visits, he and Brooke (AMA... read more
Business response:
Thank you for sharing your experience, Cathy. I'm glad you feel well taken care of by the Ocoee team! - Mitch, ADMI
I had been to Aspen near downtown Orlando and had a great experience but the Ocoee location was awful. I had to go to this location to get my wisdom teeth removed. The two nurses were very rude and unprofessional. They were talking about their personal lives and how much someone else had bled in another room. They were not speaking to me and I felt ignored but also gross, I don't want to hear that when I'm about to have a procedure done. I know they do this everyday and it is routine for them but I was scared! This was a big... read more
Business response:
Shannon, I'm so sorry to hear this. We’d like to talk with you directly, so we can follow-up with our team and make sure each patient has the best possible experience. Please reach out to our Customer Service team at 1-866-767-0890. - Mitch, ADMI
You have to be very careful with these corporate dental centers I went in just to get a crown replaced and they tried to up sell many more services I found someone else and won't return
Business response:
I'm sorry that your experience didn't live up to expectations, E.M.. Thank you for taking a moment to let us know about the experience you had during your visit. - Michelle, ADMI
Aspen Dental - Ocoee, FL has a 4.5 star rating with 1,019 reviews.
Aspen Dental - Ocoee, FL is open now. It will close at 6:00 p.m.