This profile has been claimed by the business owner or representative.
2020 Gulf Freeway, Texas City, TX, 77591, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 6:00 p.m. | |
| Tue | 08:00 a.m. to 6:00 p.m. | |
| Wed | 08:00 a.m. to 6:00 p.m. | |
| Thu | 08:00 a.m. to 5:00 p.m. | |
| Fri | 08:00 a.m. to 1:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I knew going in I was facing extensive Dental work! The entire office was very welcoming and caring. They were very thorough with what I am about to endure on my way to having my smile back and did all they could to ensure I got the discounts allotted with my Dental Insurance as well as assisted every step of the way with financing. I was very nervous going in and now I am very excited for steps to begin restoring my smile!
I want to thank aspen dental's dentist and staff for fixing my wife's teeth. They are going to make everything right. I put a bad review in here but they are showing that they stand behind their work. Regards
Business response:
We’re very sorry for any frustration this has caused. We’ve connected with your local office, and they confirmed they were able to reach you. If you need any further assistance, please don’t hesitate to contact us again. -The Customer Service Team
Dr. Tran and his office are so, so good. As I understand it, he is the owner but was away to another office, and the interim was challenging, but he took amazing care of me from the beginning. I had a challenge after with the previous administration but he's back now and had done an amazing work on my first veneer, I chipped another one (They're like 13 years old now) and he's doing it now. They took my insurance, and applied for credit both times, so basically got two venieers with no money down on the spot for me personal... read more
I went over to the reviews and it was kinda scary, but, I have gone to Aspen just for lower denture adjustment and they were okay, but, the last visit, I stayed in the exam room an hour or more, before, I was seen.
Business response:
We strive to ensure every patient has the best possible experience and apologize for the wait time you encountered, Emma. Thanks for taking a moment to share your feedback with us, so we can work to improve future visits. -The Customer Service Team
Absolute rockstars! I was suffering from an abscess tooth and they worked quickly to relieve me from the worse pain I've ever had in my life. They made customers for life with my family. Thank you again!!
Business response:
This is wonderful to hear, Michael. Thank you for your kind review! - Mitch, ADMI
I was so happy to find this office to treat my mothers dental issues. They are absolutely the nicest and easiest to work with that I could have hoped for. The staff is always sweet and even holds the door for her wheel chair. The dentist, Dr. Tran, is excellent and listens to her concerns and treats her very well. The office is clean and neat and not hectic like some of the offices these days. I would highly recommend this location and all the great staff to anyone looking for dental care. They are rated very highly in my bo... read more
Business response:
This is wonderful to hear, Lorna. Thank you for your kind review! - Mitch, ADMI
You can find a friendlier caring staff. They gave me my smile back and I will continue to use them with my family forever. Other dental places around here put my family through hell. Aspen dental gave me faith that there are still good ones out there. Dr Tan is the most nice and talented dentist I've ever had. Thank you Dr Tran.
The entire team is amazing and kind. I love to see diversity in medical offices! They make me feel at ease about going to the dentist, which is a huge deal! The hygienist rocks! She has light hands and does great work! Thanks, Aspen! - C
Business response:
Thank you for your kind review! I hope you continue to have 5-star visits to the Texas City office in the future. - Mitch, ADMI
Nothing!! I will not return.. I'm at a point of no return!! Be careful.. it's all about money!! I Have insurance but they treat you like you don't l.. they are naming their own prices regardless of how much insurances you have !! They don't care!! Please check your insurance plans before making decisions on allowing people to dust your pockets.. I only went in for a cavity to get filling but to my surprise they were trying to get more than I bargained for..
Aspen Dental - Texas City, TX has a 4.5 star rating with 714 reviews.
Aspen Dental - Texas City, TX is closed now. It will open at 8:00 a.m.