Aspen Dental - Winchester, VA

SaniShua S. 

on Yelp

a year ago

Miss Emma excellent office experience for manager well and staff too handle my issue that I was having with my insurance promptly and took care of all my needs amazing place I highly recommend this Winchester dental care service.. 

Diana B. 

on Yelp

2 years ago

The staff at Aspen Dental is very professional and experienced. I felt comfortable from beginning to end. 

Kenneth R. 

on Yelp

2 years ago

I wrote a rather lengthy review on Yelp a week or so ago and it did not appear. ???? Aspen Dental is by far my best experience in any dentist office in my life. Quick, courteous, detailed oriented and make you feel comfortable throughout the process. I received new U+L dentures that I have had for quite some time. With my new dentures I never realized that how much pain my mouth was in before -- they fit perfectly immediately with no adjustments and are very comfortable. The staff were great throughout the entire proces... read more

Marcus J. 

on Yelp

2 years ago

Great service, we came in on their second day after opening and the staff seemed very friendly. 

Sophia K. 

on Yelp

5 months ago

Was referred here for a specific situation and was quoted for multiple things. Calling receptionist/ and front desk are horrible. Quick to get you in, but the service after is so bad. Shady on their pricing and when you ask why they transfer you to billing who says to talk your dental insurance. My insurance covers 80% extractions no deductible yet charged a $50 deductible at the office while paying for a service preemptively. 

Kellae S. 

on Yelp

6 months ago

unscrupulous billing practices!!! Aspen is considered an in network dentist with my insurance, and I was billed an astronomical amount and after receiving my explanation of benefits and physically taking them to the office and being told, I would have a refund within 7 to 10 days. This has not happened. you will be billed for things that you do not owe you will be billed for things in advance whether you have the services or not! Run as far as you can away from this place and don't look back. My next step will be following ... read more

Tracy C. 

on Yelp

a year ago

The staff was nice enough, but when I want a problem tooth pulled and the only options I am given for a replacement so my teeth won't shift is an implant or a bridge and the dentist said he refuses to do a bridge. Well, there's also a partial denture plate that costs WAY less than an implimplant and is mire within my budget. Shame on y'all for pushing expensive implants and payment plans that people keep telling you they can't afford. I'll pull my own teeth before I ever set foot in Aspen Dental again! 

Joseph M. 

on Yelp

a year ago

I guess this front deck thing is an issue. I too was made sure that my insurance was good to go and then after I drove 45 mins and went thru an hr 20 min appointment come to find out they don't use my insurance. If this has already happened then there's no excuse to blame the front desk person because she's new. Hygienist & doctor were cool everything was great but then you tell me I can't doesnt make any sense. Do better! 

Julie D. 

on Yelp

a year ago

I called and set up an appointment to have two broken teeth pulled. This was made known on the initial call, and again to the front desk when I arrived to the xray when doing X-rays, and the dental hygienist when doing the initial exam. Letting all four people representing Aspen dental that I was leaving for vacation in two days and wanted the teeth pulled. I overheard the dentist telling the man in the exam across from that they didn't do same day treatment. But they would come up with a dental plan. The man explained ab... read more