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Aspen Dental - Lehigh Acres, FL

4.3

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Location details

2726 4th Street W, Lehigh Acres, FL, 33971, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 6:00 p.m.
Tue08:00 a.m. to 6:00 p.m.
Wed08:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri08:00 a.m. to 1:00 p.m.
Sat08:00 a.m. to 3:00 p.m.
SunClosed
4.3629 reviews
Raven J.'s profile image
Raven J. 
rating
3 weeks ago

I couldn't be more pleased! I came in for a new patient appointment postpartum and worried my dental health took a turn due to mental health concerns! Prior to this appointment I came in with my infant and immediately was told due to X-rays I couldn't be seen- NO WORRIES! I was taken back and given a Saturday appointment. The young lady as so kind and squeezed me in ( I can't thank her enough) My hygienist Amir was so kind and so educational and actually took the time to explain what I needed and why! Dental degradatio... read more

Debra H.'s profile image
Debra H. 
rating
9 months ago

Dr Marc and Dr Soto are beyond amazing along with all of the staff and assistants! From the moment I walked in to the day of my surgery everyone was polite and caring. My procedure was very long and no one ever felt rushed or hurried the procedure along. They all took their time to the very end. 

Lynnet M.'s profile image
Lynnet M. 
rating
a year ago

Great service and attentive staff. Very considerate. My aunt doesnt have insurance and they helped her finance her teeth. They fixed everything immediately . On the spot. 

Business response:

We're so happy the Lehigh Acres team took great care of your aunt, Lynnet. Thank you for sharing her experience! 

Sunshine S.'s profile image
Sunshine S. 
rating
2 weeks ago

I don't know why you trying to call and talk to someone no one picks up I called 30-40 times and no one picks up the phone and they close at 6:00 I've been calling since 5:00 all I get is an answering machine . I don't like that. But besides that everybody in the office is very nice but please somebody get the phone thing right answer the phone when the phone rings 

Business response:

Hi Sunshine, thank you for sharing your feedback with us. This is not the experience we want for our patients. Please reach out to our team at 1-844-296-0187 so we can help get you in contact with our office. 

Margaret G.'s profile image
Margaret G. 
rating
a year ago

Took my husband to the office in lehigh acres fl with a really bad tooth hurting and they have ignored him for days. Wont take him in to pull the tooth. Too interested in selling 12k worth of work. Not interested in the patient at all just money. Worst dental office have ever been in. 

Business response:

We are really sorry to hear this Margaret, and we truly appreciate you bringing this to our attention. Our team would appreciate the opportunity to look into your husband's experience further. Please ask him to give us a call at 1-844-296-0187. -The Customer Service Team 

Raylynda S.'s profile image
Raylynda S. 
rating
a year ago

My wife and I went to this aspen dental to finds a new dentist because Cruzin Dental no longer was a provider on our insurance. My wife and I were seen separatly and we were both told we had periodontal disease and we needed deep cleanings and several thousand dollars worth of work. That was all a lie. We have never have gum disease or gum issues so we explained that and they insisted that we needed the work. We left and then got a bill in the mail even though the consultation was to be free. We had to go in and threaten to ... read more

Business response:

Thank you for sharing your experience, Raylynda. We’re sorry to hear that our proposed treatment plan didn’t meet your expectations, but we respect your decision and hope you’ve found care that you’re comfortable with. Your feedback is important to us, and we wish you all the best in your continued health journey. -The Customer Service Team 

T R.'s profile image
T R. 
rating
a year ago

went in to have a crown put in on the left side of my mouth, after and up to now I have not been able to chew on the left side of my mouth with feeling pain and now my gum under the crown is swollen it has been swollen for about two weeks when i called to schedule due to the pain and discomfort I was in from a problem they caused they tried to charge to fix their mistake I would not recommend aspen dental of lehigh acres to anyone 

Business response:

We're very disappointed to hear this, T R. Our team would appreciate the opportunity to look into your experience further. Please give us a call at 1-844-296-0187, so we can address your concerns. -The Customer Service Team 

Pete M.'s profile image
Pete M. 
rating
a year ago

Called and made an appointment to possibly have a tooth pulled, ask for the cost and was told $3-500, was told a full evaluation with digital X-rays would be $29. Went waited over an hour for doctor, everyone was nice. The place had very few patients, more staff than workers. I am an older man with noted tooth problems, so it didn't surprise me that dentist recommend pull all my remainder teeth and getting dentures or 4 on 4 fixed dentures. I said let's see the cost but probably at this time in the economic period I would ju... read more

Business response:

Pete, we’re sorry that you didn't have a positive experience and wanted to let you know that we have read your review and will address concerns with the team with an eye to improving future patient experiences. If you have any questions about the care plan you received, please don't hesitate to reach out to the team. 

Yunier A.'s profile image
Yunier A. 
rating
a year ago

la clínica más mala q he asistido cuando llegué por primera ves era todos muy amable me hicieron una valoración de una limpieza profund,4 empaste ,y dos extracciones,cosas que en realidad las extracciones no se porque me las hicieron bueno me atendió la señora tahimy asesorada por su supervisor Emely me dijeron que toda la cuenta era de $7014 dólares y que el seguro solo cubría $4000 que tenía que aplicar para una tarjeta de crédito para poder completar los $7014 mi esposa aplicó y le dieron $3200 pues ya teníamos el monto t... read more

Business response:

Lamentamos mucho saber que tienes problemas con la facturación, Yunier. Contamos con un equipo especializado que estará encantado de ayudarte con tus problemas de facturación. Comunícate con nosotros directamente al 1-844-296-0187. 

Frequently asked questions about Aspen Dental - Lehigh Acres, FL

How is Aspen Dental - Lehigh Acres, FL rated?

Aspen Dental - Lehigh Acres, FL has a 4.3 star rating with 629 reviews. 

When is Aspen Dental - Lehigh Acres, FL open?

Aspen Dental - Lehigh Acres, FL is open now. It will close at 6:00 p.m.