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499 Tarrytown Rd, White Plains, NY, 10607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 5:00 p.m. | |
| Tue | 08:00 a.m. to 6:00 p.m. | |
| Wed | 08:00 a.m. to 6:00 p.m. | |
| Thu | 08:00 a.m. to 5:00 p.m. | |
| Fri | 08:00 a.m. to 5:00 p.m. | |
| Sat | 08:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
I have been going to Aspen Dental for over a year now and the staff there is fantastic. I have always feared the dentist, and I still don't like going, but the team there has always been very accommodating and easy to work with. The whole team is great, but Ingy, my hygienist, is the best and I now look forward to seeing her when I go to the dentist. It is not only her apparent commitment to quality healthcare but her empathy and kindness that has me coming back again and again.
I'm so glad I gave this place a chance . The front desk treated me so nice . The guy who did my X-ray was very respectful. After that , they checked my teeth and explained me with so much detail . Also the dentist who did the extraction of my wisdom tooth was nice and respectful , the assistant was also very kind and helpful . I felt taken care of. I highly recommend this place .
I went to the office the other day to adjust my retainer, the technician Mr. Erick Luciano did an amazing job assisting me and explained the proper care. He attended me quickly and kindly. Would recommend his services to anyone who goes to this office! Thank you Mr. Luciano for your help!
Dr Salomon was great in restoring a tooth that most would have given up on. The assitants and the whole staff were very professional and put me at ease duirng the whole process.
Business response:
We're so glad you've enjoyed your time with the Aspen Dental team in White Plains, Terry. Thank you for sharing your experience!
Ingy Aly was very gentle and assuring that everything would be fine. She treated me with the upmost respect and kindness. Highly recommend her.
Business response:
Thank you for recommending the team, Demetrio. Keep on smiling! - Mitch
Ingy Aly Register Dental Hygienist is a great peofessional,explains everything,understand the patient needs,has good contact with the patient,I have never had such precise cleaning.I highly recommend her .Thank You
Business response:
I hope you continue to have 5-star visits in the future, Barbara. Thank you for sharing! - Mitch
I went to Aspen Dental for an implant. They never got prior approval from my insurance and I had to pay thousands of dollars. They then said I need a deep cleaning. My insurance company said my responsiblity was $130, which I paid. Now Aspen is billing me again for the $130 I already paid. I have been explaining to them that I paid this and sent them copies of my credit card payments. Today I got I call they are sending me to collectons. BEWARE OF ASPEN DENTAL!!!!!
Business response:
We're so glad you've enjoyed your time with the Aspen Dental team in White Plains, Terry. Thank you for sharing your experience!
The dentist and hygienist were exceptional. However, the billing department, not so much. I was charged $130 for procedures my insurance company stated I was responsible for. I paid the total amount. The next month I was sent another bill for the same procedures. I was told they applied the money to other procedures not on the original bill. I called numerous times without any satisfaction. I will now get my insurance company involved. Not going back.
Business response:
We're so glad you've enjoyed your time with the Aspen Dental team in White Plains, Terry. Thank you for sharing your experience!
Avoid and support small local practices. Aspen does a bait and switch of scheduling you (I scheduled with a person not online) for a cleaning but are not transparent about their requirements before a cleaning and that the cleaning cannot be guaranteed at the first appointment, inflating charges to insurance. They also do not do any of the pre-appointment due diligence of understanding what would be covered and when things like xrays are due. When I said I refused to have a service that may not be covered I was informed there... read more
Business response:
We’re sorry you feel this way, L F. If you would like to share more detail about your experience, please consider calling our Customer Service team at 1-844-296-0187, so we can address your concerns. -The Customer Service Team
Aspen Dental - White Plains, NY has a 4.5 star rating with 320 reviews.
Aspen Dental - White Plains, NY is closed now. It will open tomorrow at 8:00 a.m.