Aspen Dental - Atlanta, GA (Cumberland)

Janet C. 

on Yelp

6 months ago

I visited for new patient exam. The dental assistant was new but very caring and competent. The hygienist was knowledgeable and efficient. The dentist was skilled, informative and overall amazing. She mapped out a reasonable plan to remedy my multiple dental issues. The entire time at Aspen, I felt as if I were in great hands by a team that knew dentistry and patient care from the front desk manager to the assistant , hygienist and dentist. I'm usually not a raving fan of dental offices, but this team has changed my outlook ... read more

Vicky D. 

on Yelp

2 weeks ago

Piece of mind promise from Aspen Dental - I have a major headache! I received the estimated treatment plan of $7188 with insurance & various other discounts of $3472 being applied. My portion would be $2538 which I paid in full, but the billing dept didn't apply the various discounts correctly. My account was erroneously showing an open amount of $400. They sent me to collections & I am unable to make any future appointments until this amount is paid. One of my crowns chipped so I am unable to have this corrected. I have b... read more

Jason E. 

on Yelp

5 months ago

Do not go to this location! They had me pre pay for bleaching and a take home mold of my teeth. After the second of four bleaching the pain was soo bad I moved the light and had to go find the hygienist to cancel the process. Then I was informed that my mold was lost and they would call when it arrived. They never called and for some reason they are billing me another 500 dollars and have no clue where my mold is. 

Marco O. 

on Yelp

8 months ago

Don't be fooled by the 4 stars on google, if I could give it zero I would. The first visit was not so bad, a typical dentist visit with a little wait but not a big deal. The second time I had gone I had an appointment for 9 Am. I showed up early before they opened at 8:45 per their request (to show up 15 mins prior to your appointment). I then proceeded to wait 2 hours before even being seated for a procedure that I was told would be a quick in and out. Then I waited in the room and didn't finish my treatment until 11. I eve... read more

R A. 

on Yelp

a year ago

Gave me an estimate of $2246.00 to clean teeth and one composite. Wow this is the highest price to clean teeth that has ever been encountered. Call one of the over 100 other Dentist in the surrounding area to get an honest price and care. Very poor communication skills. This was at the Cumming, GA location. 

Andrew S. 

on Yelp

a year ago

How this place is still in business is astonishing. I walked in today with no appointment because the awful denture they made for me finally cracked. Long story short.. I sat here for an hour before the girl told me they didn't have the materials to fix my denture. That's right. A business known for making dentures doesn't have the materials to fix the denture they made. I sat for a whole 60 minutes just to get that information. They tell me to try another location because they wont have the materials for another week... read more

Queen C. 

on Yelp

a year ago

Yasmine at the front desk is nasty to customers. She smirks and makes facial expressions in a nasty manner when talking to clients. I had a crown that came a loose and I was referred to them by Google emergency dental service. I went into as a dental at Cumberland and Yasmine with a nasty smirk on her face said that I have to go back to my old dentist. I bit into an apple my crown came a loose and they offered emergency services. I was booked for them and Yasmin turned me away. Do not go to Aspen Dental at cumberland. Yasmin... read more

Bonnie F. 

on Yelp

a year ago

I actually would rate Aspen Dental 0/5. Office experience was horrid. They expect payment before services even with dental insurance. They do not answer their phone. Very difficult to contact.  I had to travel to the office to talk with them.  I have requested that documentation be sent for services to my insurance. However, it has been six months with no response. No documentation. My insurance company has also contacted them with no response. Who does business like this? They provided me with a cost of the services that w... read more

Jermaine C. 

on Yelp

2 years ago

Don't waste your time... I had an 11am appointment, arrived at 1058am. Checked in as a new patient, and completed registration in about 5 minutes. Waited in the reception area for 52 minutes, got up and walked out. They call me 10 minutes later asking "did you leave?" What?! Just like they charge a missed appointment fee they should pay the same fee. Wasted time and money. Never going to any Aspen Dental again.