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Aspen Dental - Atlanta, GA (Cumberland)
- Dentists
- Atlanta, GA
About this business
Location details
2937 Cobb Parkway SE STE 100, Atlanta, GA, 30339, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 7:00 p.m. | |
| Tue | 07:30 a.m. to 5:30 p.m. | |
| Wed | 07:30 a.m. to 5:30 p.m. | |
| Thu | 07:30 a.m. to 5:30 p.m. | |
| Fri | 07:30 a.m. to 12:30 p.m. | |
| Sat | 08:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Dr. Ennuson, Chelsea, Rachel, Anaya, and Shameena are all the best. I came in pain and was greeted with sympathy and care. I was treated with respect and explained everything in detail and told what would happen each step of the way. The manager Jennifer was very personable, and worked with me on questions I had. Dental pain is no joke, trying to work around cost, time etc can be frustrating and a major factor in care, sadly for many its not an option. Aspen does offer some resources to help those with this challenge. I see ... read more
I just started going to the Aspen Dental in Douglasville GA. EXCEPTIONAL CUSTOMER SERVICE!! I went in for issue with my gums and the ladies there have given me everything I didn't know I need in a new smile. Thankful
Aspen dental is an amazing place. Ms.jay gave me great Cleaning. She is the best in the business and I will be back soon
I visited for new patient exam. The dental assistant was new but very caring and competent. The hygienist was knowledgeable and efficient. The dentist was skilled, informative and overall amazing. She mapped out a reasonable plan to remedy my multiple dental issues. The entire time at Aspen, I felt as if I were in great hands by a team that knew dentistry and patient care from the front desk manager to the assistant , hygienist and dentist. I'm usually not a raving fan of dental offices, but this team has changed my outlook ... read more
Stockbridge location This dental office is completely unprofessional when it comes to billing and communication. I was given a treatment plan beforehand and told everything was covered, only to show up for my appointment and suddenly be told there were additional charges. Changing fees the day of treatment after confirming is ridiculous and feels extremely deceptive. Instead of taking accountability, the staff acted careless and nonchalant like this is normal business practice. Patients should not have to waste their time s... read more
Business response:
Hi San, thank you for reaching out and sharing your feedback. We completely understand how important it is to have an idea of pricing before making a decision. Because every patient’s needs and smile goals are unique, cost can vary depending on a number of factors, such as how many teeth are being treated, the type of care, and the overall treatment plan. For that reason, we recommend an in-office exam so we can provide you with an accurate estimate tailored to you. If you have questions about pricing or your exam, please fe... read more
Just dont do it. Worst experience ever to an already stressful and expensive situation.
There high they don't explain everything in detail. The dentist or whatever he was that did my extractions was horrible. The dentist didn't even make sure that he.completely removed all my teeth pieces then on top of that forced the temps on my gums seeing that they were not the right fit so that caused a issue with my gums . It's to much I can go on and on ... just don't use them
Business response:
We're very disappointed to hear this, Indian. Our team would appreciate the opportunity to look into your experience further. Please give us a call at 1-844-296-0187, so we can address your concerns. -The Customer Service Team
The response from the local team was to call the 1-800 but that's not fixing this issue since the corporate office doesn't respond! They can't do basic math & I've provided them with a detailed speadsheet showing them where the error is located in their billing. NO! Just continue to ignore me & send my account to collections because it takes too much brain power to do the right thing! Do NOT go to ASPEN DENTAL!
Business response:
We're truly sorry to hear you're experiencing trouble, Vicky. Our dedicated billing support team is here to help and would be glad to assist you. Please don’t hesitate to reach out to them directly at 1-844-296-0187. - The Customer Service Team
The cleanings went well but getting a fill, not so much. The filling came off the very next morning. I came back in to get it filled again but this time it was not even filled in fully. It was for a fill to fix a chip but it still looks chipped so..kind of pointless. The staff was super nice though.
Business response:
Kierra, we have passed your message along to the management team, so they can address your concerns. -The Customer Service Team Kierra
Frequently asked questions about Aspen Dental - Atlanta, GA (Cumberland)
How is Aspen Dental - Atlanta, GA (Cumberland) rated?
Aspen Dental - Atlanta, GA (Cumberland) has a 4.3 star rating with 800 reviews.
When is Aspen Dental - Atlanta, GA (Cumberland) open?
Aspen Dental - Atlanta, GA (Cumberland) is open now. It will close at 7:00 p.m.