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Aspen Dental - Baxter, MN
- Baxter, MN
About this business
Location details
14199 Edgewood Dr, Baxter, MN, 56425, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 5:00 p.m. | |
| Tue | 07:00 a.m. to 5:00 p.m. | |
| Wed | 07:00 a.m. to 5:00 p.m. | |
| Thu | 08:00 a.m. to 6:00 p.m. | |
| Fri | 07:00 a.m. to 12:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I called because they were listed as an emergency dentist. I have an infected tooth. i drive an hour away to come here thinking they would address the tooth that was hurting- wrong. the dentist doesnt even address the bad tooth. he told me that because I failed to take care of my teeth he would need to take them all out and give me dentures. he also told me that I'll eventually hate myself because I didnt take better care of my teeth. so here I am with a bad tooth yet. I'll be calling their corporate on Monday. a bunch of B.... read more
Business response:
I'm really sorry about the experience you had, Amanda. I have passed your message along to the Patient Satisfaction team, but I encourage you to call them, too. Alicia on the team would be happy to speak with you. She can be reached directly at 844-296-0187 x201802. - Emily, ADMI
Your office staff needs to be better at speaking with patients about paperwork. They also need to respond to messages left on the phone. You are a place of business and to not respond to messages left is a good indication of how patients will be treated. I will not be returning as a patient and have let my place of employment know not to refer any of the employees to your office.
Business response:
Hi Roxanne, I'm sorry that your experience didn't live up to expectations. We value your feedback, and I will pass your message along to the Patient Satisfaction team. - Emily, ADMI
Get a dentist and hygienist
Waited an hour and a half for an "emergency" appointment, just to be told he didn't have time to help me that day.
Frequently asked questions about Aspen Dental - Baxter, MN
How is Aspen Dental - Baxter, MN rated?
Aspen Dental - Baxter, MN has a 4 star rating with 511 reviews.
When is Aspen Dental - Baxter, MN open?
Aspen Dental - Baxter, MN is closed now. It will open at 7:00 a.m.