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Aspen Dental - Baxter, MN

4.0
  • Baxter, MN

About this business

Location details

14199 Edgewood Dr, Baxter, MN, 56425, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 5:00 p.m.
Tue07:00 a.m. to 5:00 p.m.
Wed07:00 a.m. to 5:00 p.m.
Thu08:00 a.m. to 6:00 p.m.
Fri07:00 a.m. to 12:00 p.m.
SatClosed
SunClosed
4.0511 reviews
Amanda Mast's profile image
Amanda Mast 
5 years ago

I called because they were listed as an emergency dentist. I have an infected tooth. i drive an hour away to come here thinking they would address the tooth that was hurting- wrong. the dentist doesnt even address the bad tooth. he told me that because I failed to take care of my teeth he would need to take them all out and give me dentures. he also told me that I'll eventually hate myself because I didnt take better care of my teeth. so here I am with a bad tooth yet. I'll be calling their corporate on Monday. a bunch of B.... read more

Business response:

I'm really sorry about the experience you had, Amanda. I have passed your message along to the Patient Satisfaction team, but I encourage you to call them, too. Alicia on the team would be happy to speak with you. She can be reached directly at 844-296-0187 x201802. - Emily, ADMI 

Roxanne Carlson's profile image
Roxanne Carlson 
6 years ago

Your office staff needs to be better at speaking with patients about paperwork. They also need to respond to messages left on the phone. You are a place of business and to not respond to messages left is a good indication of how patients will be treated. I will not be returning as a patient and have let my place of employment know not to refer any of the employees to your office. 

Business response:

Hi Roxanne, I'm sorry that your experience didn't live up to expectations. We value your feedback, and I will pass your message along to the Patient Satisfaction team. - Emily, ADMI 

Ginny Ashenberner's profile image
Ginny Ashenberner 
6 years ago

Get a dentist and hygienist 

Michelle Lee Eksten's profile image
Michelle Lee Eksten 
7 years ago

Waited an hour and a half for an "emergency" appointment, just to be told he didn't have time to help me that day. 

Frequently asked questions about Aspen Dental - Baxter, MN

How is Aspen Dental - Baxter, MN rated?

Aspen Dental - Baxter, MN has a 4 star rating with 511 reviews. 

When is Aspen Dental - Baxter, MN open?

Aspen Dental - Baxter, MN is closed now. It will open at 7:00 a.m.