Aspen Dental - Brownwood, TX's cover image
Claimed

This profile has been claimed by the business owner or representative.

Aspen Dental - Brownwood, TX

4.2
  • Brownwood, TX

About this business

Location details

507 W Commerce Street, Brownwood, TX, 76801, United States

Get directions
WeekdayScheduleStatus
Mon08:00 a.m. to 5:00 p.m.
Tue08:00 a.m. to 5:00 p.m.
Wed08:00 a.m. to 5:00 p.m.
Thu08:00 a.m. to 5:00 p.m.
Fri07:00 a.m. to 12:00 p.m.
SatClosed
SunClosed
4.2590 reviews
Frances Adams's profile image
Frances Adams 
5 years ago

Don't take my insurance for one. my other complaint was probably caused by the pandemic and they were short people so I had to wait an excessive time. However after I was seen they were very professional and they fixed my lost filling. 

Business response:

I'm so glad that the team was able to accommodate you, Frances. Thanks for sharing. -Dawn, ADMI 

Dorothy Teano's profile image
Dorothy Teano 
recommend  Recommended
5 years ago

II’ll take back my good review. I got invisalign for my crooked teeth. I was done with the trays and the next will be for retainer. They scanned my teeth ready for retainer. They said they’re going to call after 3 weeks when the retainer will arrived and I have to stick with the last tray while waiting for it. It was last November until now no retainer at all. They keep me hanging without clear explanation. Number 2. I always got a bill around 1k. Every time I received that bill since September I called the office why I hav... read more

Business response:

Thank you so much for sharing, Dorothy! I am happy to hear about your outstanding visit. — Dawn, ADMI 

Candi Wallace's profile image
Candi Wallace 
5 years ago

they're all a bunch of con people they want your money they don't care about taking care of you I just wanted my teeth cleaned and x-rayed and when I got out I felt like I've been run through the wringer the hygienist was very rude and all but I seem like all they cared about was me paying him $600 he said I had a below gum line infection and I would have thought you just sent me home with some antibiotics but she didn't all they cared about was their money you know so no I will not go back to Aspen Dental they just a bunch ... read more

Business response:

I'm sorry to hear that, Candi. Thank you for sharing your feedback with us so that we can continue to improve patient experiences. - Traci ADMI 

Jana Kay Wright's profile image
Jana Kay Wright 
5 years ago

Keep the appointments you make with patients rather than rescheduling them, especially when it is less than 24 hours notice. 

Karen Dee's profile image
Karen Dee 
5 years ago

called to get ballpark price for dentures, was told about $1300. went and was given a price of $9000. found another place for $2300. the people were nice but won't go back with those prices 

Business response:

I'm sorry that your experience didn't live up to expectations, Karen. We value your feedback, and I will pass your message along to our Patient Satisfaction team. - Emily, ADMI 

Linda Ortega's profile image
Linda Ortega 
6 years ago

hell no! the office staff sucks, they don't have a freaking clue what they are doing. they gave me a quote for a root canal and after they did the root canal charge me more for the permanent crown. i hope this place closes down. the only good thing about this office is the dentist, i wish she had her own practice. 

Cathy L. Reed-Pedersen's profile image
Cathy L. Reed-Pedersen 
6 years ago

Prices are way to high. My quote for dentures is 10,600.00. That should tell you everything. 

Fred Junior's profile image
Fred Junior 
6 years ago

not misinform people and use scare tactics along with adding a lot of extra services not needed, and over charging for them 

Amanda Carroll's profile image
Amanda Carroll 
6 years ago

I went in for severe pain, they got me in the same day, which I appreciated. The girl doing my xrays kept having to repeat them because she couldn't get them right, then she hit the thing I was biting on with the xray machine and it was awful, I started crying it hurt so bad on my already bad tooth. The Dr. refused to pull my tooth, said it was salvageable. Gave me a $13,000 quote, and I woke up this morning with broken pieces of tooth in my mouth, and still in excruciating pain! My appointment there was a waste of time! The... read more

Frequently asked questions about Aspen Dental - Brownwood, TX

How is Aspen Dental - Brownwood, TX rated?

Aspen Dental - Brownwood, TX has a 4.2 star rating with 590 reviews. 

When is Aspen Dental - Brownwood, TX open?

Aspen Dental - Brownwood, TX is closed now. It will open tomorrow at 8:00 a.m.