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6079 Jericho Turnpike, Commack, NY, 11725, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 08:00 a.m. to 6:00 p.m. | |
Tue | 08:00 a.m. to 5:00 p.m. | |
Wed | 08:00 a.m. to 6:00 p.m. | |
Thu | 08:00 a.m. to 5:00 p.m. | |
Fri | 08:00 a.m. to 2:00 p.m. | |
Sat | 08:00 a.m. to 2:00 p.m. | |
Sun | Closed |
I had used this office in the past for several implants and my experiences had been good until this year. They placed the metal part of the implant and I had an appointment for crown placement. I was told they were not able to perform anything due to WIFI issue and that they would contact me to reschedule. That never happened. When I attempted to call, the phone was not in service or the message was full and so I was not able to leave any messages. When I finally got through and made an appointment, I got a text that it... read more
Business response:
I'm sorry for any trouble you're having, Heawon. I will pass your message along to the team, so they can address concerns. - Heather
I had this Doctor for a long time and never had a good experience with the staff or the Doctors. I had a crown done a few years ago and it fell off, my company switch insurance and I tried to work with them but found them rude and not helpful.
Business response:
I am very sorry to hear this. I wanted to let you know that I did pass your feedback along to our Customer Service team so that they could address concerns with the team in Commack. If you would like to speak with them in the future, please let us know. Thank you. – Garlen
Very difficult to reach them over the phone! So cannot confirm, re-schedule the appointment or call for any questions unless dentist office calls you.
Business response:
I'm sorry that your experience didn't live up to expectations. We value your feedback, and I will pass your message along to the team so they can address concerns. - Michelle
Just came from appointment. I know I need a lot of work. Was told I need to have ALL teeth removed and have implants and dentures. This is the worst place I have ever been to. All the dentist s look like they are 12 years old. They need to close Aspen dental. What kind of person says that to another human being
Business response:
I'm sorry that your experience didn't live up to expectations, Tina. Thanks for taking a moment to let us know about your experience and sharing your feedback with us. We will share your thoughts with our teams with an eye to always doing what we can to improve the patient experience. - Heather, ADMI
Going to Aspen Dental was one of the worst experiences that I have had with a dentist. I had not been to the dentist in a few years. I went in and had an examination and x-rays. The dentist told me that I needed a root canal under one of my caps, a deep cleaning and no cavities. I also wanted them to fix my 4 front teeth. I went to the desk to discuss the cost. They gave me a bill - that was for everything we discussed - $9k. It maxed out my dental insurance and they told me that they used Dental Firstl as an interest... read more
Business response:
I'm sorry that your experience didn't live up to expectations. We value your feedback, and I will pass your message along to the team so they can address concerns. - Michelle, ADMI
Aspen Dental - Commack, NY has a 4.2 star rating with 233 reviews.
Aspen Dental - Commack, NY is open now. It will close at 5:00 p.m.