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Aspen Dental - Dedham, MA

4.7
  • Dedham, MA

About this business

Location details

162 Providence Highway, Dedham, MA, 02026, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 7:00 p.m.
Tue08:00 a.m. to 6:00 p.m.
Wed08:00 a.m. to 5:00 p.m.
ThuClosed
Fri08:00 a.m. to 1:00 p.m.
SatClosed
SunClosed
4.7897 reviews
De Burgo's profile image
De Burgo 
10 years ago

Love coming here the whole staff is just so friendly. 

Vanya Dos Santos's profile image
Vanya Dos Santos 
10 years ago

Love my new smile thanks Aspen Dental everyone here is awesome! 

Jennifer Stone's profile image
Jennifer Stone 
10 years ago

I have had the best experience with this location. Even tho the doctors have changed, the care and effectiveness has not. I had bad teeth and now I could be the smile for a better tomorrow. Thank you Dedham office..YOU ROCK!!!!! 

Beverly Ward's profile image
Beverly Ward 
recommend  Recommended
3 years ago

They could be more truthful about their underhand dealings and their false advertising. After my first post I got a message from customer care saying to give them a call to discuss things so I called them and never got through. I left a message but was never called back. It has been months since I was there and my gums are still sore from them trying to make my partial dentures fit.I get mad all over again when I wake up with a sore mouth. I do not recommend them. 

Business response:

I'm sorry you didn't have a positive experience, Beverly. If you would like to share more details about your visit, the Customer Service team would appreciate the opportunity to talk to you: 1-866-767-0890. - Mitch, ADMI 

Travis Brown's profile image
Travis Brown 
4 years ago

do yourself a favor and go anywhere else 

Business response:

I'm very sorry you feel this way, Travis. If you would like to share more detail about your experience, the Patient Satisfaction team would appreciate the opportunity to talk to you: 1-866-767-0890. - Krista, ADMI  

Marie Saint John's profile image
Marie Saint John 
5 years ago

I have no problem with the work they do on my teeth however their manager tried to get me to schedule 4 caveats to be drilled by the end of the year. Also a cleaning. It all came out to 700 out of pocket. Why am I being rushed to drill these caveats before the end of the year? The dentist told me two of the four r not yet a concern? I felt so taken advantage of it was ridiculous. There are three months left in the year..slam me with 700? I don't think so. I called back after leaving there and told them I honestly felt taken ... read more

Alexis Efron's profile image
Alexis Efron 
6 years ago

When I first got to the office they said I owed $187 from my last visit. When I said I had already paid they denied that and said they had to look into it - turns out they had applied my payment to the wrong patient! After I was done with my cleaning I went to make my next appointment and they said I owed $55 for this visit because of the Flouride they used. Preventative visits are covered 100% by my insurance and when I asked why I was being charged extra they said because they "had to use a particular fluoride on my teeth"... read more

Michele Augusto's profile image
Michele Augusto 
7 years ago

The worst scam i ever been to..i made an appointment for a cleaning they tell me thete they dont do the dirst visit cleanings..i made an appt for a cleaning ...then they said 4000.00 to fix my teeth and no time to clean my teeth i needed another apt for that..what a scam..as i went to walk out then they had an opening to clean my teeth.....RUDE SCAMERS....NEVER EVER AGAIN... 

Ashley Freeman's profile image
Ashley Freeman 
7 years ago

I wish there was a -star option. This office is ridiculous. The hygienist was unfriendly. Poked around in my mouth and told me I had gingivitis (which I have gone to other well known dental offices whom all of which said that was not true)..the technician that did the X-ray's was coughing in her mask the whole time.. (which those masks only block debris.. Not germ particles) I noticed that there was no protective film on any of the things they touched and finally here comes the numbers game..i felt that because my finances w... read more

Business response:

Hi Ashley, I'm so sorry you didn’t have a positive experience. Everyone should feel comfortable at an Aspen Dental practice and patient satisfaction is very important. Please call our team at 1-866-273-8606 so they can help address your concerns. - Emily, ADMI 

Frequently asked questions about Aspen Dental - Dedham, MA

How is Aspen Dental - Dedham, MA rated?

Aspen Dental - Dedham, MA has a 4.7 star rating with 897 reviews. 

When is Aspen Dental - Dedham, MA open?

Aspen Dental - Dedham, MA is open now. It will close at 1:00 p.m.