This profile has been claimed by the business owner or representative.
Aspen Dental - Fredericksburg, VA
- Fredericksburg, VA
About this business
Location details
825 Warrenton Rd., Fredericksburg, VA, 22406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:30 a.m. to 5:30 p.m. | |
| Tue | 07:30 a.m. to 5:30 p.m. | |
| Wed | 07:30 a.m. to 5:30 p.m. | |
| Thu | 07:30 a.m. to 5:30 p.m. | |
| Fri | 07:30 a.m. to 1:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I am SOOOO happy I found Dr. Pagan!! Even though he is not a participant in my dental plan, his kindness, compassion, and knowledge makes me thrilled to have found someone so skillful!! His assistant BJ is also knowledgeable and personable. I couldn't be more pleased.
If you haven't tried Aspen Dental's Warrenton Rd location in Fredericksburg, VA or you were not satisfied with it prior to 2024, you owe it to yourself to return like I did or schedule your first appointment! Dr. Sunil Cherian is excellent! He is professional, caring, and puts you at ease. He explains everything calmly. He does not waste your time with unnecessary recommendations. Staff is all new since I last visited in May 2023 and vowed never to return; so glad I decided to give Aspen one last chance. Dr. Cherin makes you... read more
Business response:
Thank you for recommending our team! Keep on smiling.
Not sure why there are bad reviews but after a long search for dentist because of insurance changes at my work, we landed here. I would say the only thing that I don't like is the initial appointment as they cover everything but the cleaning and you have to come back a second time. But other than that, they're really friendly, the office is spotless and they have the newest technology. I really dislike the dentist in general but felt very comfortable here.
Business response:
Thank you for sharing your experience and feedback, Kris. - Krista
I got clocked in my jaw by my pitbull and it knocked two already loose teeth even looser. Found out I had horrible bone loss also. Everything at this office went so well. My anxiety was through the roof, and everyone was so patient and kind. I needed 4 extractions, and a bone graft, and got an immediate denture placed. I was a nervous wreck. I put on my play list and blared my music and was done within three or four songs, with new teeth in. I'm about an hour out from the procedure, and while the novacain is wearing off, an... read more
Business response:
I'm happy to hear that! Hi Erin. It’s great that you felt at ease with the team, and I hope that you continue to have 5-star experiences. Dawn-
I had an appointment on 10-8-25. They called the day before to remind me and to let me know they might not get to the cleaning while I was there. I informed them that why I was going and that it was unacceptable. OH, well was the attitude. I'll never go back. Why would I waste time and go back a 2nd time?
Business response:
Donna, we apologize for any misunderstanding. New patient appointments include x-rays and full comprehensive exam with the doctor and hygienist. From there, the team is able to make recommendations and discuss options that meet one’s individual needs. When schedules allow, offices do make the effort to offer treatment on the same day, but it’s not always possible. -The Customer Service Team
I was given a break down of what I would have to pay out of pocket, when we come in for a cleaning, the mean receptionist was very matter of factly, I was told I have to pay a HUGE Amount that was (now not covered by my insurance) seems sketchy to me. But now a days I don't trust nobody. Just check everything BEFORE you do a big procedure.
Business response:
We’re so sorry to hear about the trouble you're having, Angela. We have a dedicated team that would be happy to help with billing concerns. Please reach out to them directly at 1-844-296-0187. -The Customer Service Team
Type of care - Hahaha, no one cared that I was in excruciating pain. Quality of care - abysmal did not ask if I was in pain or even act like they were aware I was there for toothache The Dentist treated me as if I was a drug addict when I kept saying I was in pain! Office experience - well, I had an appointment but, they took 5 patients who came after me first. I was the only one with a toothache! After the dentist looked at my tooth, did nothing, they took me to the "green" room to wait for office mgr to do treatment plan.... read more
Business response:
Sharon, this is not the experience we want for patients and we really appreciate you for taking a moment to share your feedback. We have read your review and will address your concerns with the team in Fredericksburg, with an eye to improving patient experiences. Should you have any questions or need anything, please don't hesitate to reach out to the team.
Awful experience. Never coming back here again. Drove an hour in heavy traffic just to be told I am 5 minutes late and need to come back the next day.
Business response:
I am very sorry to hear this, Maria. I wanted to let you know that I did pass your feedback along to our Customer Service team so that they could address concerns with the team in Fredericksburg. If you would like to speak with them in the future, please let us know. Thank you. – Garlen
My mother went to the Warrington Rd. location and had a molar removed. After sawing the tooth in half, pulling and yanking the tooth my mother told the doctor that it hurt. The doctor shrugged her off telling her it was just pressure. The doctor gave my mother who is 71 no antibiotics and no pain medication. Within hours of the procedure she was in horrific pain. I called the answering service for her, because she couldn't talk and asked them to ask the doctor to call in pain meds to my mothers pharmacy. The operator said sh... read more
Frequently asked questions about Aspen Dental - Fredericksburg, VA
How is Aspen Dental - Fredericksburg, VA rated?
Aspen Dental - Fredericksburg, VA has a 4.4 star rating with 333 reviews.
When is Aspen Dental - Fredericksburg, VA open?
Aspen Dental - Fredericksburg, VA is closed now. It will open on Monday at 7:30 a.m.