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Aspen Dental - Garner, NC
- Garner, NC
About this business
Location details
1030 US HWY 70 West, Garner, NC, 27529, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:30 a.m. to 5:30 p.m. | |
| Tue | 07:30 a.m. to 5:30 p.m. | |
| Wed | 07:30 a.m. to 5:30 p.m. | |
| Thu | 07:30 a.m. to 5:30 p.m. | |
| Fri | 07:30 a.m. to 12:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This location is SO MUCH BETTER than the Fuquay one. Take the extra minutes to come to this one. The staff and Drs are awesome ! They treat you with kindness and don't try to upsell and pressure you. They are also a an emergency dentist as well.
Aspen Dental team was phenomenal and was able to get me in with a same day appointment for bad toothache that started over the weekend and only got worse. I have severe anxiety when going to dentist but I couldn't put it off any longer. The team was very patient and kind and truly cared about taking care of me and getting me out of pain. After performing a full exam with xrays and 3D scan (which was totally free!!!), the hygienist came in and did his exam and then Dr. Spo came in and took his time with me and told me he coul... read more
Business response:
It's wonderful to hear the Aspen Dental team in Garner was able to accommodate you quickly to relieve your discomfort, Aidan. Thank you for sharing your praise and appreciation! - Krista, ADMI
We selected this location to establish new dental providers due to a move. I called and asked specifically if they took children, they did. But can't do anything other than cleaning. Ok, waste of money. They also mention finance manager several times before even seeing the dentist, so I was prepared for a sales pitch. I have seen my previous dentists for many years, and was super satisfied and have not needed any work recently. All I wanted was a check up and cleaning. But you can't do that, you need 3 different scans and bi... read more
Business response:
We are really sorry to hear this and can understand your frustrations, Jessica. We appreciate you for taking a moment to share your feedback. We wanted to let you know that we have read your review and will address concerns with the team in Garner, with an eye to improving future patient experiences. -The Customer Service Team
Called yesterday 2/21/25 and asked questions about getting an extraction and the cost of a consultation. I was told that there was NO cost for a consultation and that I would be able to get my tooth extracted. Arrived today 2/22/25 and was told that my insurance would be charged for the consultation and xray. I agree to the consultation and xray only to be told that the doctor may not be able to complete my extraction due to being in surgery. I'm furious that I have wasted my time, gas, and energy coming here when I could ha... read more
Business response:
Alicia, we are sorry that your experience didn't live up to expectations. When schedules allow, offices do make the effort to offer treatment same day, but it’s not always possible. An offices ability to do same day treatment does depend on the number of staff, patients, procedures they have on a given day as well as the treatment needing to be done.
This place is a rip off. They told me I needed $30,000 worth of dental work done. They were so pushy for me to get financed. They dentist told me I had to remove all of my molars and they could not be saved when another dentist already told me she could do my dental work. I only went to aspen on an emergency basis but I will not be going back ever. They told me the cleaning I needed was $1200 and I had to pay 60% up front. When I told the girl handling the finances I needed to discuss this with my husband she caught a slig... read more
Business response:
We strive to ensure every patient has the best possible experience and apologize for the experience you encountered, Monica. Thanks for taking a moment to share your feedback with us, so we can work to improve future visits.
RUN AND GO SOMEWHERE ELSE. Very bad experience. Went for Dentures and it seems that all they do is scan the impressions and digitally make your dentures. The teeth themselves are very big and bulky, compared to my old set of dentures. None of them fit correctly and when im went back for adjustments, i was placed with very inexperienced acting young people. Everyone i came in contact with there was very inexperienced or acted very un confident in what they were doing. They assumed that i wanted the most expensive dentures th... read more
Business response:
We are very sorry to hear this. We wanted to let you know that we did pass your feedback along to our Customer Service team so that they could address concerns with the team. If you would like to speak with them in the future, please let us know.
I hope leaving this helps some people out before booking with this place. I first made an appointment and called for a quote for just a regular cleaning without insurance, a woman on the phone let me know it would only be $108 which sounds good so i booked an appointment for a cleaning or so i thought. Once they called me back to confirm a few days before I just asked again just to confirm what was included and what i was getting done a man told me on the phone it was just for a consultation not a cleaning and they do not gi... read more
Business response:
We are sorry for any trouble you're having, Megan. We will pass your message along to the team, so they can address concerns.
Terrible service, the office staff is very good at covering up their incompetence. I had to reschedule 4 times. Run!
Business response:
I am very sorry to hear this, Jeff. I wanted to let you know that I did pass your feedback along to our Customer Service team so that they could address concerns with the team in Garner. If you would like to speak with them in the future, please let us know. - Garlen
Do not go here they have horrible customer service, attitude over the phone and the worse service I ever received. Aspen Dental are Scammer they open up a credit card without my Knowledge and I have insurance,
Frequently asked questions about Aspen Dental - Garner, NC
How is Aspen Dental - Garner, NC rated?
Aspen Dental - Garner, NC has a 4.3 star rating with 504 reviews.
When is Aspen Dental - Garner, NC open?
Aspen Dental - Garner, NC is open now. It will close at 5:30 p.m.