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Aspen Dental - Garner, NC
- Garner, NC
About this business
Location details
1030 US HWY 70 West, Garner, NC, 27529, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:30 a.m. to 5:30 p.m. | |
| Tue | 07:30 a.m. to 5:30 p.m. | |
| Wed | 07:30 a.m. to 5:30 p.m. | |
| Thu | 07:30 a.m. to 5:30 p.m. | |
| Fri | 07:30 a.m. to 12:30 p.m. | |
| Sat | 08:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
I loved being able to make an appointment right away and being able to do so online. I think I made it a week out. And then they emailed and called you and texted you to remind you of your appointment. But my appointment was at 4 PM and I got there 15 minutes early because I was a new patient and had to fill out forms and I waited an hour and 15 minutes and still did not get seen. There were people waiting ahead of me for that amount of time or longer. When I left, they asked if I wanted to reschedule and I said hell no I'm ... read more
Business response:
I'm sorry that you didn't have a positive experience, Brittany. Thanks for taking a moment to let us know about your experience and sharing your feedback with us. We will share your thoughts with our teams with an eye to always doing what we can to improve the patient experience. -Dawn
My first visit I went in due to chipping two teeth everything went smoothly they let me know I would need a cleaning before I could get the filling which was cool however prior to leaving the systems were dow I did not receive a follow up I waited hours before I decided to call once I called I was giving a "Guesstimate" due to the systems being down but nothing was followed up with a full break down my second scheduled appointment I came in to get my cleaning and filling for the two teeth I chipped the cleaning went really w... read more
I arrived a few minutes early for my appointment yesterday and was told to just sit in the waiting area until the staff were back from lunch. At 1:30 when my appointment was scheduled the friendly receptionist began calling people up to the desk. After a few others were called up it was my turn and I gave my insurance information and filled out the iPad questionnaire and returned it. I then waited until 2:40 PM to get called back. Once I followed the tech into the room she said "I see you're here to get a partial." I was sho... read more
Business response:
I'm sorry that you didn't have a positive experience, Jill. Thanks for taking a moment to let us know about your experience and sharing your feedback with us. We will share your thoughts with our teams with an eye to always doing what we can to improve the patient experience. - Heather
I have posted a lengthy review already. I've never experienced such a horrible experience with a dentist.
Business response:
I'm really sorry to hear this, Patricia. I wanted to let you know that I did pass your feedback along to our Customer Service team so they could address concerns with the team in Garner. Thank you! Dawn-
Initially I had a pretty good experience, As a new patient I needed to get a full set of images of my teeth and that experience was great. Also doing the intake paper for was good and loved that it was done all on an iPad and didn't have any issues. Ok Here is where things started to go wrong. I haven't had any work done in years so I might be out of touch with how much things cost but it seemed very expensive. I had a obsessed molar and it was painful and the doctor at that location could not do an extraction and... read more
Business response:
I'm sorry for any trouble you're having, Louis. I will pass your message along to the team, so they can address concerns. - Heather, ADMI
Frequently asked questions about Aspen Dental - Garner, NC
How is Aspen Dental - Garner, NC rated?
Aspen Dental - Garner, NC has a 4.3 star rating with 511 reviews.
When is Aspen Dental - Garner, NC open?
Aspen Dental - Garner, NC is open now. It will close at 12:30 p.m.