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Aspen Dental - Grand Forks, ND
- Grand Forks, ND
About this business
Location details
3300 S 32nd Avenue Ste 103, Grand Forks, ND, 58201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:30 a.m. to 5:30 p.m. | |
| Tue | 07:30 a.m. to 5:30 p.m. | |
| Wed | 07:30 a.m. to 5:30 p.m. | |
| Thu | 07:30 a.m. to 5:30 p.m. | |
| Fri | 07:30 a.m. to 12:30 p.m. | |
| Sat | 08:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
They tried to rip me off and charge a bunch of things I am having open heart surgery next week and they wouldn't clear me for it they came up with a bunch of stuff to Bill me for including a tooth brush for a 135.00 all I needed done was clearnce to have my surgery next week it's a scam company . Oh yea there were an older couple in there at the same time and his exact words were this is our last fucking visit hear so no won't evergo there again and hope nobody else gets ripped off from them
This is a franchise that sends salesmen in from corporate to train the staff on how to upsell to clients and get them to buy services or treatments they might not need. do some research...completely unethical medical practice. Under investigation! https://www.glassdoor.com/Reviews/Employee-Review-Aspen-Dental-RVW29417264.htm
Truly sad that I feel the need to warn others about coming here. My fiancé had an appointment last October for two appointments and we haven’t been back since. He was told by either the receptionist or the hygienist “that his insurance will cover all of his bills and he shouldn’t have more than a copay”. Well fast forward to February we ended up paying majority of the fees. I realize this isn’t on Aspen’s part on what OUR insurance covers but DO NOT tell patients their insurance will cover everything if you’re illiterate in ... read more
Business response:
I am sorry to hear this, Leslie. I will certainly pass this information along to management for further action. Thank you for bringing this matter to our attention. — Courtney, ADMI
Constantly pushing my appointments up because Dr not available that day ?? No. 1500 dollars. Keep my dam appointments or they better start refunding some money.
customer service is HORRENDOUS. I had such a bad experience with employees lacking knowledge in dentistry as well as being rude individuals. Bad bedside manner. AVOID!!!! Choose another company.
Ok here is how it should have went. I go in for the "free exam" the dentist has a look and asks if Im in pain, I say yes, she agreed I need full extractions and dentures. Right then, should have been, here bite on this wax mold so we can get your dentures ready, here is a prescription for antibiotics and steroids if needed, come back in a few days when the antibiotics kick in, and we will get those rotten broken painful teeth out of your mouth.... Boom, done. Thats how its done. No, I get to wait in pain, for 3 weeks just to... read more
4 months now with 4 cancellations due to Aspen never having an xray person staffed. They failed to call to reschedule my husbands appt today. He arrived and they told him they tried calling. They never called either one of us. Either of us have yet to be seen here but from the lack of staff and customer service we are now searching for another dental office. Sorry for a negative review but we can't continue to wait months to be seen.
They tried to rip me off and charge a bunch of things I am having open heart surgery next week and they wouldn't clear me for it they came up with a bunch of stuff to Bill me for including a tooth brush for a 135.00 all I needed done was clearnce to have my surgery next week it's a scam company . Oh yea there were an older couple in there at the same time and his exact words were this is our last fucking visit hear so no won't evergo there again and hope nobody else gets ripped off from them
The staff are all so nice and really helpful. The only complaint i have is the amount of money they want to replace 2 teeth and a couple of touching up on a couple of other teeth. They want $9,401.00 to start with and then they gave me $1,730.20 in Discounts and coupons and my Insurance Participating Discounts would pay $1,251.40 and a estimated Insurance Benefits would pay $738.00 and i would end up paying $5,681.40 . I almost fainted when i saw the bill. I am 92 years old and living on a budget. . It would take me forever ... read more
Frequently asked questions about Aspen Dental - Grand Forks, ND
How is Aspen Dental - Grand Forks, ND rated?
Aspen Dental - Grand Forks, ND has a 3.9 star rating with 668 reviews.
When is Aspen Dental - Grand Forks, ND open?
Aspen Dental - Grand Forks, ND is closed now. It will open on Monday at 7:30 a.m.