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Aspen Dental - Grand Rapids, MI
- Grand Rapids, MI
About this business
Location details
3767 28th Street SE, Grand Rapids, MI, 49512, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:30 a.m. to 5:00 p.m. | |
| Tue | 07:30 a.m. to 5:00 p.m. | |
| Wed | 07:30 a.m. to 5:00 p.m. | |
| Thu | Closed | |
| Fri | 08:00 a.m. to 1:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedI’m back here to testify that your herb medicine so do works for real. Today makes it 3 weeks I ordered for your herb medicine and I got my tests results today and guess what doctor? I’ve been cured indeed from my HSV2 , Herbal cure for herpes virus and other deadly diseases. I used to be positive with herpes virus but am completely negative now with the help of DR MOMOH Herbs. I got to know about DR MOMOH and he sent me a herbal medicine that I took for two weeks and now I am completely Negative of herpes virus without any ... read more
Very unorganized, some very rude staff. Blonde receptionist was unnecessarily rude to my girlfriend who had my 2 children under 2 years old. Will be going to a different dentist from now on. Would not recommend. Way more trouble then it was worth. I’m referring to the Kentwood location on 28th street. Wouldn’t recommend to my worst enemy. Save yourself the frustration.
I would give zero stars if that was an option. This office is incompetent and uncaring. I've been dealing with an abscess for almost a week, taking an antibiotic prescribed by their dentist and was told today that not only were they not going to do the extraction, but I also needed a stronger antibiotic that they refuse to call in for me. Trying to call corporate is useless also. My advice, find a better and more trustworthy dental office.
Business response:
I’m really sorry to hear that and can understand your frustrations, Sarah. We value your feedback, and we will pass your message along to the team, so they can address concerns. . – Michelle, ADMI
Your procedure rooms are dirty. There was debris all over the floor. The equipment stand and light were covered in splatters possibly chemical, organic, or used water. The chair was unsanitary. It was missing a disposable cover to protect the patient from touching the actual headrest. As the staff approached they grabbed gloves without wash with soap and water. I visited two locations and found the same circumstance at each. The procedural staff’s attire was too relaxed. I saw different colors and very wrinkled scrubs. I w... read more
Business response:
Thank you for touching base and sharing your experience. The wellbeing of our patients, care teams and community continues to be our priority and we value your feedback. We will share your thoughts with our teams with an eye to always do what we can to improve the patient experience. If you’d like to talk with someone directly, please reach out to our Patient Satisfaction team at 1-866-767-0890, Monday - Friday, 9am - 1pm. Be well – Michelle, ADMI
When I called to schedule the appointment I asked if the office had gas. She assured me they had many methods of sedation. I asked again about gas and she told me they had methods of sedation and that the office would talk to me about it. They do NOT offer sedation dentistry, unless you want to wait for the once a month oral surgeon who comes in and then it will be alot more expensive. I would have never scheduled an appointment had I known that. 2 hours wasted. They didn't have ANY sedation. In fact, sitting in the ... read more
Business response:
I am sorry to hear this, Deb. I have passed this information along to management, and request you be contacted. — Alicia, ADMI
Frequently asked questions about Aspen Dental - Grand Rapids, MI
How is Aspen Dental - Grand Rapids, MI rated?
Aspen Dental - Grand Rapids, MI has a 4.2 star rating with 1,123 reviews.
When is Aspen Dental - Grand Rapids, MI open?
Aspen Dental - Grand Rapids, MI is closed now. It will open at 8:00 a.m.