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Aspen Dental - Grants Pass, OR
- Grants Pass, OR
About this business
Location details
200 NE Terry Lane, STE D, Grants Pass, OR, 97526, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:00 a.m. to 5:00 p.m. | |
| Tue | 08:30 a.m. to 5:00 p.m. | |
| Wed | 08:30 a.m. to 4:30 p.m. | |
| Thu | 08:00 a.m. to 6:00 p.m. | |
| Fri | 07:00 a.m. to 12:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Months after an appointment and overpayment and we still don’t have a refund. Each time I call their systems are down and they can’t look it up or their phone system is down and can’t answer phones.
Business response:
I'm sorry that you didn't have a positive experience. Thank you for sharing your feedback with us so that we can continue to improve patient experiences. - Heather, ADMI
didn't tell me that the 200$ dollars I gave them was to tell me what I told them broken tooth then wanted another 400$ to pull it bull shit money hungry no good dirty business now I can't afford to get tooth pulled sitting in excruciating pain 200$ dollars for nothing I could of asked a homeless person to repeat me instead and at least had a good deed to show for I think these places should be tryed by BBB didn't even tell me before hand that's just to parrot what I told them greed you will be judged
Business response:
We appreciate your feedback. Thank you for taking a moment to let us know about the experience you had during your visit. - Heather, ADMI
Went to get my 1 tooth put back on my temp partial. After waiting all day it was done and when I went in to pick it up they handed it back to me in the baggie I had used to take it in with. I was not given the time have the partial fitted. I then was told they didn’t have anyone to do this.!!! When I placed it in my mouth my it is clearly too big and it doesn’t even fit taunt to the roof of my mouth. Therefore food gets caked between and I gag n can’t even eat with it in my mouth!! I am looking into a lawyer soo I can get my... read more
Business response:
I'm really sorry to hear that,Cynthea. If you haven't called the Patient Satisfaction team yet, my team would appreciate the opportunity to talk to you: 1-866-767-0890. - Dawn, ADMI
Horrible. They talked me into plastic liners for my teeth. Very painful and a pain to deal with 22 hrs a day. The first set made for me didn’t fit so went through 6 months for nothing then next set not good. So I said forget it cancel it. Now they won’t give me any refund out $2500.00. DO NOT EVER use ASPEN dental
Business response:
I'm very sorry to hear this, Leslie. If you haven't called the Customer Service team yet, they would appreciate the opportunity to talk to you about your experience: 1-866-767-0890. - Krista, ADMI
lower your costs. tv in chair is expensive ( NICE ) but it costs. staff was great, kept me relaxed ight up until you dropped the cost on me. $ 23.000.00 is a bit much given the state of the economy. good luck
Business response:
I’m sorry your experience didn’t live up to expectations, Chris. Aspen Dental practices do try to ensure their prices meet or beat market prices. If you would like to discuss the care plan you received during your visit, or if you need any additional care in the future, the Customer Service team would still be happy to try to help: 1-866-767-0890. - Krista, ADMI
I took my daughter (7) here for an emergency dentist appointment. They were seriously wonderful, until the end... When they wouldn’t continue care because my daughter kept crying off and on during the exam/cleaning and that looked bad to their current patients hearing her cry.... Not only that, my daughter has severe separation anxiety (which I informed the person who scheduled the appointment and she put that in her information) and the hygienist purposely took me out of my daughter’s site and near refused me to go to h... read more
Business response:
I'm really sorry to hear that, Meg. If you haven't called the Patient Satisfaction team yet, my team would appreciate the opportunity to talk to you: 1-866-767-0890. - Cindy, ADMI
Too expensive for an inferior product. My dentures have had a tooth fall out twice in less than two years.
Business response:
I'm sorry to hear this, Linda. If you haven't called the Patient Satisfaction team yet, they would appreciate the opportunity to talk to you: 1-866-767-0890. - Krista, ADMI
RecommendedSo far I am pretty pleased! I went to the Grants Pass location and it was not easy I was afraid I would be judged and treated badly and that couldn’t be farther from the experience that I had. They were kind and gentle and they found something that I could afford. I go back on the 16th for extractions and to get my new smile. I will keep you updated!
Business response:
I'm happy to hear that, Valorie. Thanks for sharing! - Dawn, ADMI
RecommendedThe staff is very friendly and they made me feel comfortable. They really explained everything and were willing to work out a payment plan.
Business response:
I'm happy to hear that, Sylvia. Thanks for sharing! - Dawn, ADMI
Frequently asked questions about Aspen Dental - Grants Pass, OR
How is Aspen Dental - Grants Pass, OR rated?
Aspen Dental - Grants Pass, OR has a 4.2 star rating with 594 reviews.
When is Aspen Dental - Grants Pass, OR open?
Aspen Dental - Grants Pass, OR is open now. It will close at 4:30 p.m.