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Aspen Dental - Guntersville, AL
- Guntersville, AL
About this business
Location details
11460 US Highway 431, Guntersville, AL, 35976, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:30 a.m. to 4:30 p.m. | |
| Tue | 07:30 a.m. to 4:30 p.m. | |
| Wed | 07:30 a.m. to 4:30 p.m. | |
| Thu | 07:30 a.m. to 4:30 p.m. | |
| Fri | 07:30 a.m. to 12:00 p.m. | |
| Sat | 08:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
The one who makes and checks the dentures was very rude at the one in Guntersville Al. The teeth looked great but they were fitting way looser than my wore out dentures that for some reason they took and made the mode out of them. Problem that could be solved but yet he criticized me Saying I shouldn’t have chosen dentures if I wanted a good fit. No one deserves to be talked to like that. Others take a imprint of your mouth not your old wore out dentures. They are supposed to try to fix them but no one deserves to be tal... read more
the people that run these businesses are a joke. it is literally impossible to get hold of them, I don't know why I even tried. Anna and her Superior must think they are the queen of England. I would call and the robots they have answering the phone there will put you on hold for 20 minutes. then you call back and they say oh she's with a patient. I say well why didn't someone tell me that? it is a sad excuse for customer service anymore anywhere. but I had a long talk with the so-called district manager about the same probl... read more
Recommendedthe people that run these businesses are a joke. it is literally impossible to get hold of them, I don't know why I even tried. Anna and her Superior must think they are the queen of England. I would call and the robots they have answering the phone there will put you on hold for 20 minutes. then you call back and they say oh she's with a patient. I say well why didn't someone tell me that? it is a sad excuse for customer service anymore anywhere. but I had a long talk with the so-called district manager about the same probl... read more
went for my first appointment, one doctor wanted to pull all my teeth the other said I needed $20, 000 in work. literally impossible to contact these people. after repeated emails phone calls whatever I will not ever do business with these people again. I do not recommend them they seem to be this way everywhere you go most people have nothing but horror stories about them overcharging and not doing what they claim they are going to do. seems to be par for the course in this day and age however customer service is something ... read more
Business response:
I'm sorry that your experience didn't live up to expectations, Joey. If you would like to share more detail about your visit, the team and I would appreciate the opportunity to talk to you: 1-866-767-0890. - Michelle, ADMI
Okonoboh Sydney is a DMD At Aspen in canton he supposed to take 4 my teeth but this men take 15 my teeths I don’t know why I went home with pain the. Ext day I comeback to ask what medicine I have to take they send me to the target behind the office I went there get the medicine and I drink the medicine I comeback to the office Mande Harbin and Landon Kanion make sign a paper and I was under duress They offer me $ 25000 and will be fixed my teeth but never happens I have problems to ride et writing English can someone... read more
Okonoboh Sydney is a DMD At Aspen he supposed to take 4 my teeth but this men take 15 my teeths I don’t know why I went home with pain the. Ext day I comeback to ask what medicine I have to take they send me to the target behind the office I went there get the medicine and I drink the medicine I comeback to the office Mande Harbin and Landon Kanion make sign a paper and I was under duress They offer me $ 25000 and will be fixed my teeth but never happens I have problems to ride et writing English can someone help me a... read more
I paid $97 for them to look at my mouth and refer me to somebody else that was so wrong I am so mad
Business response:
I'm sorry it wasn't the experience you anticipated, Melissa. The Customer Service Team would appreciate the opportunity to learn more and address your concerns directly with the office: 1-866-767-0890. – Mitch, ADMI
absolutely the worst dental practice I've ever been in my life!! they charged my insurance $ 7,000, and didnt fix any of my problems was told I had cavities to be filled at my first visit a year and half ago, still they havent filled not one.. I've told them I'm in pain and they still havent filled them. I have many problems and none have been addressed. but they were paid 7,000 . I'd recommend a barber to do you're dental work over this place! they will take all you're money and leave you with the problem you came in fo... read more
Business response:
I'm sorry to hear this, Peggy. If you would like to discuss this in more detail, please reach out to the Patient Satisfaction Team: 1-866-767-0890. - Mitch, ADMI
Do not waste your time or money if you are in pain. My husband went after a night of toothache and he was there 3 hours and they made it seem like he had to have credit check prior to anything done after they collected money prior to procedure. They could not get him numb to pull his tooth that turned into needing 3 pulled during visit. Then told my husband he told them the wrong tooth when they started trying to work on the wrong one! They kept hitting his very painful sensitive tooth with the mirror and said they couldn’t ... read more
Business response:
I'm really sorry to hear that, Jessica. If you haven't called the Patient Satisfaction team yet, my team would appreciate the opportunity to talk to you: 1-866-767-0890. - Dawn, ADMI
Frequently asked questions about Aspen Dental - Guntersville, AL
How is Aspen Dental - Guntersville, AL rated?
Aspen Dental - Guntersville, AL has a 4.3 star rating with 819 reviews.
When is Aspen Dental - Guntersville, AL open?
Aspen Dental - Guntersville, AL is closed now. It will open tomorrow at 7:30 a.m.