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Aspen Dental - Hadley, MA

3.9
  • Hadley, MA

About this business

Location details

344 Russell St Unit 21, Hadley, MA, 01035, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 6:00 p.m.
Tue08:00 a.m. to 5:00 p.m.
Wed08:00 a.m. to 5:00 p.m.
Thu08:00 a.m. to 6:00 p.m.
Fri08:00 a.m. to 1:00 p.m.
SatClosed
SunClosed
3.9437 reviews
Catalina Arrubla's profile image
Catalina Arrubla 
6 years ago

Respect patient wishes, and don't push people to buy thing we are not interested. I feel the focus on $$$ and no on the patient. 

Business response:

I am sorry to hear you did not have a good experience, Catalina. I will be sure to inform the management team of your concerns so they can address. Thank you. -- Kelsey, ADMI 

Jessica Chretien's profile image
Jessica Chretien 
7 years ago

I would not recommend Aspen Dental in Hadley. Although the staff is very friendly, the prices are outrageous and they only care about money! Went in for a simple fix and walked out with nothing besides them wanting 11,000.00!!! As well, they charged me $135.00 for a walk in when they did absolutely nothing besides shine a light in my face. I will definitely be taking my business elsewhere. Highly suggest you DO NOT go here unless you want to be ripped off. 

Business response:

Hi Jessica, thank you for your feedback. I’m sorry that the team wasn’t able to help. Aspen Dental practices do ensure their prices meet or beat market prices, and they also offer flexible financing options to help patients cover the cost of care. If you need any additional care in the future or would like to discuss the care plan you had received during your last visit, we’d still be happy to help. You can reach me directly at (315) 454-6000 ext. 201526. — Kelly, ADMI 

Frank Evans's profile image
Frank Evans 
7 years ago

I am still waiting to get an appointment and final estimates. As I stated in my previous reply, I cannot rate you because I have yet to get an appointment. Intake was very good but it appears that there is no followup. 

Business response:

I am sorry to hear this, Frank. I have notifed the office and they will be contacting you today. Thank you! -- Kelsey, ADMI 

Robert Mason's profile image
Robert Mason 
7 years ago

I think this place is terrible....They don't know thier ASS FROM THIER ELBOWS.....THEY HAVE NO COMMUNICATION WITH EACH OTHER...THE DOCTORS ARE SPINELESS PEOPLE.....THEY DON'T HAVE RESPECT FOR PATIENTS OR HUMANS FOR THAT MATTER...IT'S LIKE A MEAT DELI....HURRY IN GET THE HECK OUT.....MALL DENTISTRY AT IT'S WORST....YOU ARE NOT ALLOWED TO QUESTION ANYTHING. IF YOU DO THEY WILL TELL YOU THEY ARE NOT GOING TO WORK ON YOU & ASK YOU TO LEAVE...THESE ARE REAL SHADEY PEOPLE.....BUT THEN AGAIN THIS IS JUST MY OPINNION THAT I'M SHAREI... read more

Eugene Howes's profile image
Eugene Howes 
8 years ago

Went in there with a tooth ache left with one, to busy trying to sell me dentures. 

Jilly Bean's profile image
Jilly Bean 
10 years ago

Fast and painless, no insurance and the only place that would work with me for payments with a much needed root canal that my other dentist wouldn't perform after already drilling out the cavity and cutting the nerve and left me that way for 3 months before finally telling me he wouldn't do the root canal! Came here and had an appointment a few days later for the root canal and financed for the whole process including post and crown at a cheaper price then the 20 other dentis... See More ts I called, they truly were my savin... read more

Helen Marie Furtado's profile image
Helen Marie Furtado 
10 years ago

Went there today!!! Horrible experience went to just have a tooth extracted! Went through the whole exam X-rays and suck then they give me a bill for over $3000.00 to fix what problems I have in my mouth !!! I then say I just want this tooth out for now!! The price was $323.00 for the extraction which needed to be paid right then ! So I paid with my debit card ! I was then taken in and shot up with novacaine several times tooth was not getting numb the dentist tell me my tooth was infected and the novacaine wouldn't work!!! ... read more

Frequently asked questions about Aspen Dental - Hadley, MA

How is Aspen Dental - Hadley, MA rated?

Aspen Dental - Hadley, MA has a 3.9 star rating with 437 reviews. 

When is Aspen Dental - Hadley, MA open?

Aspen Dental - Hadley, MA is open now. It will close at 5:00 p.m.