This profile has been claimed by the business owner or representative.
Aspen Dental - High Point, NC
- High Point, NC
About this business
Location details
2011 North Main Street, High Point, NC, 27262, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:30 a.m. to 4:00 p.m. | |
| Tue | 07:30 a.m. to 4:00 p.m. | |
| Wed | 07:30 a.m. to 4:00 p.m. | |
| Thu | 07:30 a.m. to 4:00 p.m. | |
| Fri | 07:30 a.m. to 2:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My mother was rushed in for her initial evaluation and X-rays, but now that she has her temporary dentures that SHE CAN’T WEAR, they keep putting her off. In fact, while we were there for her surgery, a patient came in because she couldn’t reach anyone by phone and wanted to schedule an earlier appointment. The receptionist just blew her off and she reluctantly left. I WOULD NEVER EVER RECOMMEND THIS OFFICE.
Business response:
I'm really sorry to hear that, Kristi. If you haven't called the Patient Satisfaction team yet, my team would appreciate the opportunity to talk to you. Please call us at 1-866-767-0890. We look forward to speaking with you. – Dawn, ADMI
PLEASE READ THIS!!! I’m a 67yo lady who thru Medicare/Disability recently (1yr)had dental insurance. After a facial injury I had 2teeth missing and 2wiggling. I definitely needed 4 teeth removed But Dentist Singh told me to get a “tori” removed (A small dip down in the upper pallet). He told me that if I didn’t go along with it, nothing would fit right! I told him I wanted to keep the good teeth but he pressured me (bullied) me! I take pain meds and Walgreens pharmacist refused to fill my Rx! Then it freaked dentist o... read more
Business response:
HI Lisa, I'm sorry your experience didn't live up to expectations. If you would like to discuss your concerns in further detail, don't hesitate to reach out to the Customer Service Team: 1-866-767-0890. - Mitch, ADMI
Quite literally the worst experience I’ve ever had with any kind of medical provider.
Business response:
I'm really sorry for any trouble you're having, Sali. If you would like to share more detail, you can reach us directly at 1-866-767-0890. - Heather, ADMI
They do not provide a good service. They have changed my appointments multiple times without telling me. A month later I am still in pain. No one listens. I have finally had enough of the rudeness. I have voiced my concerns multiple times and am getting nowhere with them. Finally I am through.
Business response:
I’m really sorry to hear that and can understand your frustrations, Carol. My team and I would appreciate the opportunity to speak with you in order to learn more about your experience and see what we can do to assist. Please call us at 1-866-767-0890. We look forward to speaking with you. – Dawn, ADMI
Aspen Dental experience… Part 1 We just moved to town and keep our regular routine cleaning and check up up to dat. So I set up an appointment via the call center online. I specifically told her that I wanted an appointment for a check up & cleaning for myself and my 2 children and my husband. I completed all paperwork prior to arrival and presented my insurance card etc. I was called back up by the receptionist to inform me what my cost would be prior insurance approval… This didn’t make sense. I already knew, like major... read more
Business response:
Hi Neria, I’m so sorry your experiences didn't live up to expectations. New patient appointments include x-rays and full comprehensive exam with the doctor and hygienist. From there, the team is able to make recommendations and discuss options that meet one’s individual needs. When schedules allow, offices do make the effort to offer treatment same-day, but it is not always possible. If you have any questions about the care plan your children received, don’t hesitate to reach out to the Patient Satisfaction team at 1-866-767... read more
Frequently asked questions about Aspen Dental - High Point, NC
How is Aspen Dental - High Point, NC rated?
Aspen Dental - High Point, NC has a 4.3 star rating with 786 reviews.
When is Aspen Dental - High Point, NC open?
Aspen Dental - High Point, NC is closed now. It will open on Monday at 7:30 a.m.