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Aspen Dental - Hollister, CA
- Hollister, CA
About this business
Location details
1210 E. Park St STE 106, Hollister, CA, 95023, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:30 a.m. to 6:00 p.m. | |
| Tue | 08:30 a.m. to 5:00 p.m. | |
| Wed | 08:30 a.m. to 6:00 p.m. | |
| Thu | 08:30 a.m. to 5:30 p.m. | |
| Fri | 08:00 a.m. to 6:00 p.m. | |
| Sat | 08:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
All the staff I encountered were friendly, but Laura in particular was exceptional. Great conversation and amazing with my kids.
Business response:
I'm glad to hear the Hollister team took excellent care of you, Lisa! Thank you for sharing and keep on smiling. - Mitch, ADMI
Great dental care and professionalism. Dental plans are clearly explained and the staff is very caring and friendly. Would certainly recommend
Business response:
Thank you for sharing, Queenita. I'm glad you had a pleasant time with the team! - Mitch, ADMI
Excellent service all around. Made an appointment and they were very professional from start to finish. Made me feel very comfortable and felt I was always in good hands by all the employees. Price was also the best. They will work with you to help you with your dental needs. Will highly recommend to anyone!
Business response:
I'm happy to hear that, Alecxis! It’s great that you felt comfortable with the team, and I hope that you find it easier to continue making your oral health a priority. - Cindy, ADMI
My first visit at Aspen Dental was great! The staff was very friendly and explained everything to me and helped me understand my options. My hygienist Liz was so great! She was super gentle during my cleaning and very efficient! Need to come back to get some dental work done, and I know I'll be in great hands!
Business response:
I'm glad you enjoyed your visit, Vicky. Patient satisfaction is very important to Aspen Dental practices, and it's great to hear that the team helped you have a 5-star experience. - Dawn, ADMI
I am curious, what is the purpose of scheduling an appointment if the wait time is likely to be an hour, perhaps due to multiple bookings at the same time? Additionally, I would like to suggest that a record be kept of the individuals who contact patients to arrange appointments. I was informed that a certain amount was covered by my previous insurance, and upon my arrival the following day, a portion of that sum appeared to be missing. Regardless of whether there was a misunderstanding or if the funds were misplaced, the ab... read more
Business response:
We’re so sorry to hear about the trouble you're having, Javier. We do our best to give you the most accurate estimate we can. If you are needing assistance with your bill, we have a dedicated team that would be happy to help with billing concerns. Please reach out to them directly at 1-844-296-0187. -The Customer Service Team
There is a reason why this dentistry is the lowest rated in Hollister on Yelp. First, they are very slow. Took them an hour to call me in. Second, the staff is very rude. Third, they will push for X-rays and will refuse cleaning if it's not completed. I have never run into this before and as others pointed out, they are money hungry. I did not take the X-ray. Fourth, my wife went to this place and experienced the cleaning of the hygienist which was unprofessional and painful. They were so slow that she had to come in for a s... read more
Business response:
This is not the experience we want for our patients. We’re always striving to improve and appreciate the opportunity to take your feedback, so we can work to improve future visits.
Stay away from this place at all cost. Went in for a cleaning and some perio work, and the place was filthy, the floor was full of dental picks and dental floss. They initially said they could do the periodontal work on me, took all the xrays to bill me and my insurance and then ended up telling me they couldn't do it. I was relieved because again after a second look at their office floor if they can't keep the floors clean what does that say about the rest of their office. On top of that all of the staff there are pushing e... read more
Business response:
We are very sorry to hear this, Carlos. We wanted to let you know that we did pass your feedback along to our Customer Service team so that they could address concerns with the team in Hollister. If you would like to speak with them in the future, please let us know.
Go anywhere else unless it's an emergency or just use them for referrals. Do not recommend getting any work done here ever
Business response:
Hi Joseph, I'm sorry that you didn't have a positive experience. If you would like to share more detail about your visit, you can reach us directly at 1-866-767-0890. - Heather, ADMI
Going to Aspen was a nightmare. They will require unnecessary dental procedures to bill you at a higher rate. They advised me to have deep cleaning and even oral cancer screening! Then started upselling. This place is shady. I visit my previous dentist regulary and just 5 months ago he said my teeth were in excellent condition. Now I went to another dentist and thank God, everything is okay with me.
Business response:
Hi Bernadette, I'm sorry that you didn't have a positive experience. Thank you for sharing your feedback with us so that we can continue to improve patient experiences. If you would like to share more detail about your visit, you can reach us directly at 1-866-767-0890. - Heather, ADMI
Frequently asked questions about Aspen Dental - Hollister, CA
How is Aspen Dental - Hollister, CA rated?
Aspen Dental - Hollister, CA has a 4.6 star rating with 408 reviews.
When is Aspen Dental - Hollister, CA open?
Aspen Dental - Hollister, CA is closed now. It will open tomorrow at 8:30 a.m.