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Aspen Dental - Hudson, NY
- Hudson, NY
About this business
Location details
446 Fairview Ave. Ste 100, Hudson, NY, 12534, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 6:00 p.m. | |
| Tue | 08:00 a.m. to 5:00 p.m. | |
| Wed | 08:00 a.m. to 5:00 p.m. | |
| Thu | 08:00 a.m. to 6:00 p.m. | |
| Fri | 07:00 a.m. to 2:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Everyone at Aspen Dental, from Nicole (who took my original phone call) to Angeline (who greeted us on arrival) to the dentist himself (who has a wonderful support staff) was friendly and helpful� Their customer service skills are not to be surpassed�. In a time when good customer service is hard to find - these people are the best�
I am not the patient my Fiancé is: this is both of our review. He was there yesterday... I have to tell you Nicole B. (Hudson NY) was wonderful. Extremely knowledgeable, helpful. Very pleasant. Made my Fiancé and I feel extremely comfortable with the process I would be going through thanks to her. She explained everything so that we could understand. Definitely will recommend going to Hudson. So thank you again Nicole. You have a excellent employee right there! Only one complaint: About the hygienist on the other hand. Maybe... read more
Business response:
Karen, I am so happy that your fiance had a 5 star experience! I will bring your concern to upper management to address - I appreciate the feedback! Keep smiling! - Courtney, ADMI
Everyone at Aspen Dental in Hudson was amazing. The receptionist was very helpful, and a special thanks to Nicole and the dentists . Will definitely go back!
Business response:
That's wonderful to hear, Denise! Thank you for sharing! -- Kelsey, ADM
My husband Doug need new dentures and what a fantastic job they did..it took a week for everything and he just loves them..Thank you so much Aspen dental!!
Business response:
Hi Merily, Thank you for the kind words and positive feedback, including the 5-star review. The office will be so happy to read this. — Kelly, ADMI
The new Aspen Dental in Hudson is wonderful. Everyone has a smile for you, will stop to chat with you. I find Dr. Lomanto to be very cheerful, caring and professional. There seems to be good work environment. The atmosphere is so relaxing - not the stressful feeling one usually gets going to a dentist. I would and will recommend them to everyone.
Very good experience, very professional and helpful and friendly!
Business response:
I'm so excited to hear you were so happy with your experience, Deanna! I will be sure to pass it along. Thank you for sharing. Tammy ADMI
It was a bit over whelming to much commotion going on . three doctors talking about what needs to be done. One trying to out shine The other two ? Per Haps he was in charge I am not sure he just started to lecture everyone in the room.I felt like I was on rounds lol. The office manager was great and the whole staff really was fun. I am planning on having work done. They did answer all my questions . They were very informative. Didn't like the fact I had to do a $200.00 deposit to make my next appointment.so I couldn't make ... read more
Business response:
Thank you for sharing Timothy, we value your feedback. If you would like to discuss further, please call me at (315) 454-6000 ext. 201526 I will be happy to speak with you. — Kelly, ADMI
To be straight honest, there’s a manager there she will not give her last name so I’m going to say her first name is Kay. She should not be working as a representative of Aspen dental. If she wants to be a kindergarten teacher that’s a better profession for her or maybe not. I had a issue with a bill and called multiple times and Kay if that’s even her real name kept on hanging up on me! She is so unprofessional! If Aspen dental was smart, they would get rid of her puppy side to plant. Also, the sign out front needs to be ch... read more
Business response:
Thank you for sharing this feedback, Doug. I'm sorry it wasn't a pleasant experience. We will pass this along to help improve patient experience in the future. - Mitch, ADMI
I have never experienced such a traumatic experience with a dentist until Dec 19th, 2022. She was rude and I thought maybe she was in a rush because I was the last patient? She hardly numbed the spot before inserting the needle. It hurt really bad and as time went on she seemed more agitated about something as she was constantly venting to the assistant about other co workers there. She didn’t really even give the needle time to kick in and when I felt the drill I was told “it’s probably just the cold feeling” she continued ... read more
Business response:
I'm really sorry to hear that, Johanna. If you haven't called the Patient Satisfaction team yet, you can reach us directly at 1-866-767-0890. - Heather, ADMI
Frequently asked questions about Aspen Dental - Hudson, NY
How is Aspen Dental - Hudson, NY rated?
Aspen Dental - Hudson, NY has a 4.3 star rating with 342 reviews.
When is Aspen Dental - Hudson, NY open?
Aspen Dental - Hudson, NY is closed now. It will open tomorrow at 7:00 a.m.