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Aspen Dental - Indianapolis, IN - Lawrence
- Indianapolis, IN
About this business
Location details
9940 Pendleton Pike Ste B, Indianapolis, IN, 46236, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 5:00 p.m. | |
| Tue | 08:00 a.m. to 5:00 p.m. | |
| Wed | 08:00 a.m. to 5:00 p.m. | |
| Thu | 08:00 a.m. to 5:00 p.m. | |
| Fri | 08:00 a.m. to 5:00 p.m. | |
| Sat | 08:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Okonoboh Sydney is a DMD At Aspen he supposed to take 4 my teeth but this men take 15 my teeths I don’t know why I went home with pain the. Ext day I comeback to ask what medicine I have to take they send me to the target behind the office I went there get the medicine and I drink the medicine I comeback to the office Mande Harbin and Landon Kanion make sign a paper and I was under duress They offer me $ 25000 and will be fixed my teeth but never happens I have problems to ride et writing English can someone help me a... read more
I had a HORRIBLE experience at the Aspen Dental in Bloomington, IN! The staff was very impatient and unfriendly. That should have been a red flag, but I went ahead and ordered the premium dentures and hoped for the best. When I went in to receive the final product the technician assisting me was very rude when I told him the final product did not feel “properly finished “. He then stormed out of the room and the next thing I know I’m in the manager’s office being told that the purchase price of the dentures would be refunde... read more
Business response:
I’m really sorry to hear that and can understand your frustrations, Pamela. We value your feedback, and we will pass your message along to the team, so they can address concerns. . – Michelle, ADMI
Their billing system is very opaque. When discussing charges they quickly use the excuse: “The home office handles billing so we don’t really know what that is.” There is no phone number for the home office on the bill. So how do we get our answers?
Business response:
I'm so sorry to hear about the trouble you're having. The team and I would be happy to help with billing concerns. Please reach out to us directly at 1-866-767-0890. - Michelle, ADMI
I was in need of two crowns do to a cracked tooth. They quoted me $1,700 per crown. When I asked around the running price was $1,000 per crown. Aspen is way over priced, the office equipment is out dated and my chair was broken and would raise up or down. If your going to charge those prices, the office better be state of the art and my chair better have a back massager in it. Not to mention the bathroom was discussing. There was feces on the toilet seat 🤢
Business response:
I'm so sorry you didn’t have a positive experience. Patient satisfaction is very important to Aspen Dental practices. I have passed the information along to the Regional Manager to address. Thank you for bringing this matter to our attention. Courtney, ADMI
I went to Aspen Dental as a walk in with what I knew was a infected tooth or gum area. I wanted the possible infection area treated or the possible bad (very painful) tooth removed. After taking x-rays photos and telling me everything else that needed to be done to my mouth and the thousands of dollars for the cost to have those things corrected, they finally agreed that the ( infected )tooth I originally came in there to have removed did need to be removed but I would have to make another appointment ( which was almost 30 d... read more
Business response:
I am sorry to hear this, Ray. I will certainly pass this information along to management for further action. Thank you for bringing this matter to our attention. — Courtney, ADMI
The Dentist Asst. would not let me express my concerns with my mouth She was very rude and unprofessional Would not let me get a word in at all I don’t recommend any place that the dental staff does not listen to the patients concerns Dr Katie ground my upper plate down so much that I no longer had suction. Aspen regional had to be called in order for me to get a new upper plate Word crap I’ve ever had to endure as a patient in any science of Doctor Patient encounter Pendelton Pike Aspen Dental Succs After my righteous i... read more
Aspen Detal #aspendental is the biggest scam I have ever been too. They made up cavities that I did not have and have now charged me an outrageous amount with the full balance due on Monday. It just received the bill EOB Friday. DO NOT GO THERE #SCAM #NOCUSTOMERSERVICE #LIARS
Business response:
Hi Stephanie, I am sorry the office was unable to provide a detailed invoice showing your account is in good standing and at a zero balance. I have sent you a document through a secure email, If you have any further questions or concerns please call me at (315) 454-6000 ext. 201526 I will be happy to assist you. — Kelly, ADMI
I had a dental appt at Aspen Dental 6-18-18. 1st time there!/Staff especially Holly treated me like old buds! Made me feel less anxious! Dr Katie was warm kind and informative! I will have several procedures done over next several months! Although they are $$$ it will be so much nicer and done correctly! Don't Go To Destiny Dental they are the worse dentist practice I have ever been to!!! Wouldn't recommend them ever!
Business response:
That's wonderful to hear, Janet! Thank you for sharing! -- Kelsey, ADMI
I had dentures made here about 4 years ago. I have never been able to wear my bottom dentures. I have gone back in to see if they could do another impression. The bottom dentures are too big and they have been since day 1. They are not willing to do anything. They keep wanting more money. The only reason I used them is because they are right by our house and it was hard for me to get off work. I would not recommend them to people. They are supposed to see you through the entire process. Why pay all that money and still have ... read more
Frequently asked questions about Aspen Dental - Indianapolis, IN - Lawrence
How is Aspen Dental - Indianapolis, IN - Lawrence rated?
Aspen Dental - Indianapolis, IN - Lawrence has a 4.4 star rating with 758 reviews.
When is Aspen Dental - Indianapolis, IN - Lawrence open?
Aspen Dental - Indianapolis, IN - Lawrence is closed now. It will open tomorrow at 8:00 a.m.