This profile has been claimed by the business owner or representative.
Aspen Dental - Indianapolis, IN - Southport Rd
- Indianapolis, IN
About this business
Location details
3935 East Southport Road, Indianapolis, IN, 46237, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:00 a.m. to 5:00 p.m. | |
| Tue | 07:00 a.m. to 4:00 p.m. | |
| Wed | 07:00 a.m. to 4:00 p.m. | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | Closed |
Never lets me down!!!
Very expensive not many reasonable options
Business response:
I'm sorry that you didn't have a positive experience, Roman. Thank you for sharing your feedback with us so that we can continue to improve patient experiences. - Heather, ADMI
Okonoboh Sydney is a DMD At Aspen he supposed to take 4 my teeth but this men take 15 my teeths I don’t know why I went home with pain the. Ext day I comeback to ask what medicine I have to take they send me to the target behind the office I went there get the medicine and I drink the medicine I comeback to the office Mande Harbin and Landon Kanion make sign a paper and I was under duress They offer me $ 25000 and will be fixed my teeth but never happens I have problems to ride et writing English can someone help me a... read more
This place is horrible. I went in for an emergency tooth extraction because my tooth was accessed. They wasted a week of my time telling me to finish the antibiotics and come back. When i came back for my second appointment they scheduled( they scheduled all appointment) they did nothing and sent me home. On my third visit they still did nothing and sent me away. Currently pursuing malpractice case against them for delay of treatment when they knew my swelling was so bad it was life threatening. Awful place. Awful staff. Do ... read more
Business response:
I'm very sorry your experience didn't live up to expectations. If you would like to share more details about your visits, the Customer Service team would appreciate the opportunity to talk to you further: 1-866-767-0890. - Krista, ADMI
After talking to the office manager today for 20 minutes I’m even more upset with Aspen it seemed like her only goal is to make me understand that they didn’t do anything wrong it’s not their fault that my insurance denied coverage. Well let me tell you as annoying as that is that’s not why I’m mad I’m upset because it took them six months to tell me that2 and only when I went in for my final bridge did they mention that I owed them another grand at OK so let’s even put that aside for a minute I also found out when I went i... read more
Business response:
I'm sorry to hear this, David, and I can understand your frustration. If you haven't called the Customer Service team yet, they would appreciate the opportunity to talk to you: 1-866-767-0890. - Krista, ADMI
I was having some tooth pain, and this was the only place that would see me SAME DAY. Considering the fact I was told, “We never let any of our patients leave in pain.” I really felt I was in good hands. When I got there they took 18 individual X-Rays and a panoramic X-Ray. Keep in mind I was there for one tooth. Not a cleaning or check up. Following that I was taken to a room where they scanned my smile as if I were there for dentures. I was seen by a really nice doctor, but he couldn’t put his finger on exactly what was ca... read more
Business response:
I'm sorry you didn't have a positive experience, Nick. If you would like to share more details about your visit, the Customer Service team would appreciate the opportunity to talk to you: 1-866-767-0890. - Mitch, ADMI
The only thing pleasant about my visit was the person who took my X-rays. I scheduled a visit, waited an hour and a half. They didn’t even clean my damn teeth. Barely looked at my mouth then tried to get me into a “payment plan” said I needed $3,000 worth of dental work. How could they tell that WITHOUT cleaning my damn teeth. I literally spoke to a dental assistant for 10 mins. This was my first visit. Would NOT recommend to anyone. Stay CLEAR of this place. Wish I would have read more before making an appointment here, I h... read more
Business response:
Hi Madalyn, I’m so sorry your first visit didn’t live up to expectations. New patient appointments include x-rays and full comprehensive exam with the doctor and hygienist. From there, the team can make recommendations and discuss options that meet one’s individual needs. When schedules allow, offices do make the effort to offer treatment same day, but it is not always possible. Please don’t hesitate to reach out to the Patient Satisfaction team, so they can learn more about your experience: 1-866-767-0890. – Cindy, ADMI ... read more
RecommendedI’m very very apprehensive about dentists due to some bad experiences in my youth. I had neglected my teeth and was very anxious about trusting anyone around my mouth. However the staff here is outstanding and cares about the mental health of their patients as well as their oral health. I have never seen a dentist work so quickly and efficiently before and with so little pain. Dr Peterson extracted three very badly damaged teeth of mine in roughly 10 minutes. He made sure I was numbed to a level that I was comfortable with a... read more
Business response:
I'm happy to hear that, Christopher. Thanks for sharing! - Dawn, ADMI
Avoid this place. Very dishonest and untrustworthy. Quality is terrible and I have pictorial proof. There so called repair of a denture, looked like super glue. Broke in less than 12 hours. Took to affordable dentures and fixed in 1 day, (not super glue 2 day scam) with no seam, still very good a year later. Additionally they did it at insurance cost. Not insurance + Aspen tried. Then to be the very bad business people they are, the manager called and said she would remove the charges and apologized. I just discovered t... read more
Frequently asked questions about Aspen Dental - Indianapolis, IN - Southport Rd
How is Aspen Dental - Indianapolis, IN - Southport Rd rated?
Aspen Dental - Indianapolis, IN - Southport Rd has a 4.4 star rating with 745 reviews.
When is Aspen Dental - Indianapolis, IN - Southport Rd open?
Aspen Dental - Indianapolis, IN - Southport Rd is closed now. It will open tomorrow at 7:00 a.m.