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Aspen Dental - Jacksonville, FL - River City

4.4
  • Jacksonville, FL

About this business

Location details

651 Nautica Drive Unit 1, Jacksonville, FL, 32218, United States

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WeekdayScheduleStatus
Mon07:30 a.m. to 5:00 p.m.
Tue07:30 a.m. to 5:00 p.m.
Wed07:30 a.m. to 5:00 p.m.
Thu07:30 a.m. to 5:00 p.m.
Fri07:30 a.m. to 12:30 p.m.
SatClosed
SunClosed
4.41,440 reviews
Valerie Thomas Jones's profile image
Valerie Thomas Jones 
10 years ago

I have had a very positive experience with Aspen Dental. 

John Anderson's profile image
John Anderson 
10 years ago
Kristina Scott Cleyman's profile image
Kristina Scott Cleyman 
a year ago

This office is not trustworthy. I was told yes my daughter did work there but I was given a price started a procedure of an implant in October 2023 my daughter separated from the company in February 2024 in the middle of my procedure. Corey, the office manager has told me that the price they gave me has now gone up $1100, I understand that my daughter does not work there anymore but I should still get the price that I was quoted. They didn’t even call me to tell when my implant guide was in which it should’ve been in around... read more

Pape Camara's profile image
Pape Camara 
2 years ago

Candice Thompson. You said you graduated. Why you use black peoples to do training about your new dentist Mandee Harbin and Kanion Landon to do the dirty job Okonoboh Sydney is a DMD At Aspen he supposed to take 4 my teeth but this men take 15 my teeths I don’t know why I went home with pain the. Ext day I comeback to ask what medicine I have to take they send me to the target behind the office I went there get the medicine and I drink the medicine I comeback to the office Mande Harbin and Landon Kanion make sign a p... read more

Debbie Vickery's profile image
Debbie Vickery 
6 years ago

Because I have a outstanding bill which they say I have for $116. I owe nothing I have a bill that says paid in full from day one. Yet every month they keep sending me a bill. I have called them every month and been to the office still they can’t get it fixed they tell me not to worry now I’ve got a statement in the mail saying I’m being sued this is going to hurt my credit and I am sorely disappointed with the whole matter don’t know what else to do. Maybe put it on Facebook will get some attention . 

David Lee Lewis's profile image
David Lee Lewis 
7 years ago

Have had paperwork problems since the beginning. They did work that the insurance didn't cover and surprised me with a year old $400 charge. That will not keep us going there. 

Pattie Burch's profile image
Pattie Burch 
8 years ago

Aspen in rivercity is an awesome dentist they make you feel comfortable and I'm the worst with dentist but it is good here realcomfortable for this scary car Great job to all of you that work there 

Business response:

Hi Pattie, It's great to hear that the team helped you have a positive experience, and made it easier for you to make your oral health a priority. Thank you for sharing! - Emily, ADMI 

Christina Macedo's profile image
Christina Macedo 
8 years ago

Aspen Dental, please have someone from corporate call me to discuss the invoices / financing from my husband's visit to this River City location this past Monday. I called this location on Wednesday morning, was put on hold for 10+ min, hung up on or disconnected, called back and placed on hold again, then spoke with Shelly/Shelby (I believe was her name). Explained I had some questions about my husband's invoice from 2 days prior, was told they were busy, but they'd pull his info and call me back the same day. No call back ... read more

Business response:

I'm so sorry to hear about the trouble you're having, Christina. Our patient satisfaction team will be happy to help with billing concerns. Please reach out to them directly at 1-866-273-8606. - Emily, ADMI 

James Greiner's profile image
James Greiner 
8 years ago

Very bad practice. Very disorganized. Very frustrating being a patient at Aspen Dental. If I weren't halfway through a procedure... I will NEVER again use Aspen Dental. 

Frequently asked questions about Aspen Dental - Jacksonville, FL - River City

How is Aspen Dental - Jacksonville, FL - River City rated?

Aspen Dental - Jacksonville, FL - River City has a 4.4 star rating with 1,440 reviews. 

When is Aspen Dental - Jacksonville, FL - River City open?

Aspen Dental - Jacksonville, FL - River City is open now. It will close at 12:30 p.m.