Aspen Dental - Katy, TX's cover image

This profile has been claimed by the business owner or representative.

Aspen Dental - Katy, TX

4.5
  • Katy, TX

About this business

Location details

20230 Katy Freeway, Katy, TX, 77449, United States

Get directions
WeekdayScheduleStatus
Mon07:30 a.m. to 6:00 p.m.
Tue07:30 a.m. to 6:00 p.m.
Wed07:30 a.m. to 2:30 p.m.
Thu07:30 a.m. to 6:00 p.m.
Fri07:30 a.m. to 2:30 p.m.
SatClosed
SunClosed
4.5613 reviews
Dennis W.'s profile image
Dennis W. 
rating
3 years ago

The reason for the one star rating is because I can't give 0 stars. I've been wearing dentures since 1991 and still have my first set of dentures, but it was time for them to be replaced. The last place I had them made was a little hole-in-the-wall dental office. Those teeth are still intact today, over 30 years later. I went to Aspen Dental and had them fit me for new dentures which were done quicker than I'd expected. Although they need to be refit, I never expected my insurance paying that kind of money for them that... read more

Business response:

I'm sorry to hear this, Dennis. The Customer Service Team would appreciate the opportunity to connect with you, and address your concerns directly with the Katy office: 1-866-767-0890. - Mitch, ADMI 

Melody A.'s profile image
Melody A. 
rating
3 years ago

Would NOT recommend! Either the staff is incompetent or lazy, but the outcome is still the same. Misinformation was provided during every single appointment and phone call. There are a plethora of dentists out there. No need to stress yourself out with this one. 

Business response:

I'm very sorry you didn't have a positive experience, Melody. If you would like to share more details about your visit, the Customer Service team would appreciate the opportunity to talk to you: 1-866-767-0890. - Krista, ADMI  

Aretha W.'s profile image
Aretha W. 
rating
3 years ago

Appt for exam and cleaning was 1145am , I checked in @ 1100am an hour later the desk staff says hey you need to call the insurance ND assign us as your preference 15 more minutes pass I called in the back only to be advised that my exrays will be done but no cleaning I advised this was a waste of my valuable time and began to leave the man followed me out saying we don't have a hygienist on duty and don't know whT type of cleaning you may need sir I only need a regular cleaning nothing extra no pain or issues . They need t... read more

Business response:

I'm sorry your experience didn't live up to expectations, Aretha. If you would like to share more details about your visit, the Customer Service team would appreciate the opportunity to talk to you: 1-866-767-0890. - Mitch, ADMI  

Frequently asked questions about Aspen Dental - Katy, TX

How is Aspen Dental - Katy, TX rated?

Aspen Dental - Katy, TX has a 4.5 star rating with 613 reviews. 

When is Aspen Dental - Katy, TX open?

Aspen Dental - Katy, TX is closed now. It will open tomorrow at 7:30 a.m.