Aspen Dental - Laveen, AZ

Rachel F. 

on Yelp

4 years ago

I was going to a great dentist in Mesa, but I live on the west side and now with working from home I wanted to go to a dentist closer to home. My fiancé came here and had a good experience so I thought I'd give it a try too. I have TMJ, 3 crowns, 1 root canal, countless cavities and I grind my teeth at night... my mouth is kind of a hot mess. I had a great experience here. The staff was very friendly and the hygienist and dentist were both amazing and knowledgeable. Just be warned if you are a new patient and scheduling onl... read more

Cheryl S. 

on Yelp

6 years ago

They get 5 stars. Professional, compassionate, careful and great service. Chris kept me informed, confident, and relaxed. Sue was very helpful and understanding...the best new business in my hometown !!! . 

DeAndre W. 

on Yelp

7 months ago

I've been going to Aspen Dental in Laveen for three years, and not once have I had a good experience. They constantly said I had a balance that was already paid, canceled and rescheduled appointments without notice, and showed zero concern for the inconvenience. Last week, I called to confirm my appointment while I was out of state for work. I even adjusted my flight to make it -- only to find out they canceled it without telling me. No voicemail, no email, no text, nothing. Meanwhile, I watched a first-time walk-in get a c... read more

Chris S. 

on Yelp

a year ago

I appreciate your response but " THE TEAM " never replied I figured that much I would never get any responses from anyone in that office, unless there was a way for them to make money 

Rebecca B. 

on Yelp

a year ago

The practice is fine, except they keep trying to charge for fluoride that my insurance doesn't cover so I finally had to be a jerk and say I never want fluoride, how do I get fluoride completely off my account. Every time I have an appointment I get an email confirmation, a text confirmation, and a phone call confirmation. I asked why, if I've already confirmed through email, I have to keep confirming repeatedly and apparently the email and text doesn't actually work, so they always call. Instead of getting the email or te... read more

Anne J. 

on Yelp

a year ago

Would literally do my own dental work at home with pliers and vodka before letting this place anywhere near my mouth again. 

Colby K. 

on Yelp

2 years ago

Wow oh wow! I went here before and during Covid and really enjoyed my experience. The front desk was so welcoming and the dentist was just the best. After falling off my pattern of going I finally added them back to my routine. I was shocked at how it went down hill. From the check in being very cold and not welcoming to the arrogant, self entitled doctor who clearly puts himself before patients. The wait time was almost an hour before I saw the dentist which is very abnormal from what I'm accustomed to. When the dentist fin... read more

Micah H. 

on Yelp

2 years ago

We took my son there for a cleaning and a filling in January. They required payment up front before they would even let us schedule the appointment. They overbilled me by $95 and 9 months later I am still arguing trying to get this money back. I paid for it on my flexible spending card and at this point it's just theft and fraud. I have spent so much time on the phone trying to get it refunded. The last time, they told me a check was mailed 9/11. It's now 10/12 and we haven't received anything. I thought that it was a lie th... read more

E A. 

on Yelp

3 years ago

The actual office visit on 8/11/22 was great but when I called back to follow up on 8/17/22, the assistant manager was extremely rude. I was told on the day of my appointment I would be contacted about my treatment plan and payments because they had another consultation to take care of at the time. That contact never happened. I called once and left a message, I received no call back. I called again today to follow up only to be treated as if I was an inconvenience. It was like pulling teeth to get the assistant manager to f... read more