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Aspen Dental - Lebanon, PA
- Lebanon, PA
About this business
Location details
1451 Quentin Road, STE 300, Lebanon, PA, 17042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 5:00 p.m. | |
| Tue | 08:00 a.m. to 6:00 p.m. | |
| Wed | 07:00 a.m. to 5:00 p.m. | |
| Thu | 07:00 a.m. to 5:00 p.m. | |
| Fri | 07:00 a.m. to 12:00 p.m. | |
| Sat | 08:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
The staff and dentist were great. It was a good experience, except...the dentist told me that I have a gum infection and she would order antibiotics for me. It never happened. I mentiioned this to the office manager when she was telling me about dentures... I called my pharmacy and no meds were ordered. The next day I called Aspen again and was told the doctor would see my chart and order the meds. Guess what THE MEDS WERE NOT ORDERED. If I have an infection, it is not being taken care of...!! Will call again tomorrow!!
Business response:
Hello Walter, I'm so sorry you didn’t have a positive experience. Patient satisfaction is very important to Aspen Dental practices. I have passed the information along to the Office Manager to address. Thank you for bringing this matter to our attention. Annette, ADMI
It was a last minute place I found and went. You can literally find a half cheaper dentistry around with better financial service. The lady working was rude when we had a simple conversation. Half of these reviews are padded with employees and bought. The front customer service was great along with the dentists.
Business response:
Hello John, I am so sorry you did not have a positive experience. I would appreciate the chance to help with these concerns. Please reach out to me at (315) 454-6000 extension 201791. Tammy ADMI
14,000 dollars and wouldn't finance me. Now my teeth will rit to nothing increasingly my health problems
Horrible place ! I was given such a terrible service . The day I showed up for my wisdom teeth extraction, the nurse assisting the oral surgent was talking extremely fast. He did not pause and when I tried to ask a question he ignored it . The oral surgent was hunched over on a stool back turned towards my husband and I. She never introduced herself and acted as if we were not in the room. That being said I was tempted to run out, but I thought might me the nerves working on me. So I sat and some how I heard something that t... read more
The people were great but just need to listen. During the checkout portion of the appointment. Knowing my insurance paid x amount of dollars and I have some out of pocket cost. They have a electric tooth brush they keep talking about. Well as we were going over the procedures along with making appointments for them. When it came time to pay my portion (thinking of just paying for procedures) they had put in the toothbrush. After writing the check and being processed, I couldn’t take the toothbrush back. Now their is a rebate... read more
Frequently asked questions about Aspen Dental - Lebanon, PA
How is Aspen Dental - Lebanon, PA rated?
Aspen Dental - Lebanon, PA has a 3.8 star rating with 637 reviews.
When is Aspen Dental - Lebanon, PA open?
Aspen Dental - Lebanon, PA is closed now. It will open at 8:00 a.m.