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Aspen Dental - Middlesboro, KY

4.5
  • Middlesboro, KY

About this business

Location details

1238 N 12th St, Middlesboro, KY, 40965, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 6:00 p.m.
Tue08:00 a.m. to 6:00 p.m.
Wed08:00 a.m. to 5:00 p.m.
Thu08:00 a.m. to 6:00 p.m.
Fri08:00 a.m. to 2:00 p.m.
SatClosed
SunClosed
4.5898 reviews
Jerry Allen's profile image
Jerry Allen 
5 years ago

Taking way to long to get a proper fitting set of dentures made. 5 trips to Aspen now and still no dentures. 

Bernice Gross's profile image
Bernice Gross 
5 years ago

The biggest disappointment I’ve had with a dentist Never done anything Insulted me or tried I had tooth ache Went in for it they wanted to set me up on regular maintenance program Did that last year $2200 later still not happy They were not happy treating my tooth ache said there was nothing they could do no pain medicine Just more money should have to move out of middlesboro ky There is not enough words to say how disappointed I am 

Business response:

I'm so sorry you feel that way, Bernice. Everyone should feel comfortable at an Aspen Dental practice. Please let our Patient Satisfaction team know about the experience you had with the staff so they can help address your concerns. You can reach them directly at 1-844-296-0187. - Emily, ADMI 

Sue Buckner's profile image
Sue Buckner 
5 years ago

I made a dentist appointment for today, days ago. Because I’ve had a tooth hurting. So I go in today, staff is rude 1st of all. Then I wait over 2 hrs. For the dentist to come in and tell me. Oh we definitely need to take care of that tooth. So I said yes we sure do. Then she saids take this paper out front and let them schedule you an appointment for about a month out. So we can take care of this tooth. �.. really wth am I here for?? So then she saids oh today was just for a consolation and x rays. What really. Why don’t yo... read more

Wendell Adkins's profile image
Wendell Adkins 
6 years ago

11 dollars short they would not pull the tooth ,had210 on me they want 221 

Lisa Greene's profile image
Lisa Greene 
6 years ago

paid 2536 dollars for dentures 6 weeks ago and still haven't received my dentures. nothing but excuses. wish I had never came to this aspen dental 

Danielle Fox's profile image
Danielle Fox 
6 years ago

I liked aspen dental until I got my zoom teeth whitening today. My teeth hurt so bad I can’t even sleep. But that’s not even what I’m mad about. I read online you are supposed to get a take home tray which I did not receive, I wasn’t told what NOT to drink or eat after my treatment, which I also read online while trying to figure out how to alleviate my pain, AND my teeth look worse than they did before. My teeth weren’t even that yellow to begin with,but now I have white spots all over my teeth that look horrible. I’m reall... read more

Briana Fields's profile image
Briana Fields 
recommend  Recommended
6 years ago

They will work with you if you have no insurance 

Business response:

That's great to hear Briana! I am glad the team worked with you! - Courtney, ADMI 

Brittany Thomas's profile image
Brittany Thomas 
6 years ago

I am in the area for school and I was having a hard time getting into the dentist office at home for a cleaning because of this. So I decided to try this place out. Everyone was very friendly and I really liked the dentist. However the problem came in when I saw the dental hygentist. She was checking my gums for deep pockets and while she was doing it she shoved the thing down so far that it really hurt which is not how they are supposed to do it. So of course they were going to bleed when you stab them. She said bleeding is... read more

Business response:

I am sorry you did not have a good experience, Brittany. I will be sure to pass this along to the management team. Thank you. -- Kelsey, ADMI 

Hatchett Kevin's profile image
Hatchett Kevin 
7 years ago

I expected to have my dental issues met this morning. I arrived at the Hermitage , TN (off Leb Pike & OHB) 8am in pain and 2 hrs latter I still had not received cost information or treatment for my ailing tooth. Moreover, staff appeared to be more interested in UPSELLING instead of addressing my issue. 

Business response:

Hi Kevin, I’m really sorry your experience did not go as expected. Our new patient appointments include x-rays and full comprehensive exam with the doctor and hygienist, to determine and discuss any treatment that may be needed. The office manager then reviews and provides a treatment estimate and will discuss any payment plan options that are available. All treatment is schedule as follow up appointments. Please call me at (315)454-6000 extension 201526, so I can help address any further questions or concerns. — Kelly, ADMI 

Frequently asked questions about Aspen Dental - Middlesboro, KY

How is Aspen Dental - Middlesboro, KY rated?

Aspen Dental - Middlesboro, KY has a 4.5 star rating with 898 reviews. 

When is Aspen Dental - Middlesboro, KY open?

Aspen Dental - Middlesboro, KY is closed now. It will open tomorrow at 8:00 a.m.