Aspen Dental - Morgantown, WV

Allison H. 

on Yelp

a year ago

I've been seeing Dr. Mitchell for my dental care, and I couldn't be more pleased with the experience. She's incredibly skilled, gentle, and always takes the time to explain procedures and answer questions. Her calm and friendly demeanor puts me at ease every visit, and I truly feel like I'm in good hands. The office is clean, modern, and efficiently run--appointments always start on time and the staff is warm and welcoming. Dr. Mitchell is the kind of dentist who genuinely cares about her patients' comfort and long-term heal... read more

Doig B. 

on Yelp

a year ago

Five stars aren't enough for Dr. Mitchell -- this woman deserves a Nobel Prize in tooth wizardry. I walked into her office expecting the usual dentist dread you know, the "mouth open for an hour while contemplating all my life choices" type of experience. But nope. Dr. Mitchell turned what should have been a gum-numbing ordeal into something bordering on... fun? I don't know what kind of dental sorcery she's practicing, but I actually laughed during a cleaning. Either I've finally snapped or she's just that good. Her hands a... read more

James Z. 

on Yelp

a year ago

I love Dr. Mitchell. She's just great all the hygienist and x-ray people are just wonderful too. It's the office staff that is lacking any value to me they are rude and they simply don't know what the prices are of anything. Every time I go there the prices change. The office manager is very rude. She actually told me when I started asking questions about pricing on a procedure. I was having completed. She told me if I didn't like it go elsewhere and she was very rude loud talking and talked over me. If it wasn't for D... read more

Jessica F. 

on Yelp

5 years ago

Good: Extremely clean facility (it's a new building). Very friendly people. Bad: I take very good care of my teeth and keep up on regular exams and cleanings. The hygienist was the worst I've ever had. Nicked my gums a lot but didn't scrape teeth thoroughly, didn't get to all my teeth with polish, pinched my lips against my teeth with the tools, sprayed my face with water, I had to ask several times to rinse/spit, flossed me like she was trying to saw me in half. She was very nice - but she was a bull in a China shop. 

LeAn S. 

on Yelp

2 weeks ago

If you want rescheduled appointments THE DAY OF YOUR APPOINTMENTS,(I have continually stated how far I travel which is 118 mile one way)half an hour before time then Morgantown Aspen Dental is your place. The right hand doesn't know what the left hand is doing. Once this process is over, never again for me. All for a snap in lower denture. Seven months in and still not finished. Todays last minute cancellation sealed my deal. 

Melvin M. 

on Yelp

3 months ago

All I can say is this, walking into the facility was I believe the worst lack of medical self preservation i could have made. I'll leave it there. 

Stepheney A. 

on Yelp

3 months ago

Went to Aspen last summer, still dealing with a messed up filling from them. Dentist was super mean and dismissive. I was jabbed with a needle to numb 6-7 times. Dentist jammed wedges in my teeth aggressively, I had tears running down my face. Lack of care for their patients. On my second visit I was told I owed $1600 because they said they didn't take my insurance (after I asked numerous times if it was accepted). They told me at the second appointment, never tried to reach out to me before the appointment to inform me of ... read more

Ethan H. 

on Yelp

6 months ago

Scheduled with this office back in August for January appointment. They canceled two days and rescheduled all the way to March. Just to call and cancel days before the March appointment. I called to once again reschedule for three days following. They did not answer and never returned my voicemails. Not only is their reception clearly unprofessional but the disregard by the entire team to just toss appointments around and cancels whenever if a joke. They also will listen to your concerns and just refer you to a speciali... read more

Eva H. 

on Yelp

9 months ago

This is a horrible practice that preys on patients and manipulates them into overpaying. I had a few dental cleanings and fillings from this location and my molars have not been the same after the fillings - the technician shaved them down way too much.