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1711 E Nine Mile Rd, Pensacola, FL, 32514, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 08:00 a.m. to 5:00 p.m. | |
Tue | 08:00 a.m. to 5:00 p.m. | |
Wed | 08:00 a.m. to 5:00 p.m. | |
Thu | 08:00 a.m. to 5:00 p.m. | |
Fri | 08:00 a.m. to 1:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Everyone is so friendly and polite. Very nice surroundings and very clean. Parking is good,restroom is clean. Equipment is up to date and people are very knowledgeable. Everything was explained very well so I felt at ease. Host was very kind and made you feel at home.
Business response:
Thank you for sharing, Michael. I hope your future visits are just as pleasant! - Mitch, ADMI
I love the E nine mile location! I had a broken tooth for over a year, and never got it dealt with. I was eating lunch and I got the worst pain ever after getting food lodged in my broken tooth. I was really lucky to get an appointment in the them the next day. I wasn’t sure if they took my insurance, but Janice is the best!! As I was balling my eyes out from the pain, she called my insurance and made everything super easy and stress free! I got in, and they took a look. Dr. D was straight forward about my options, in the mo... read more
Business response:
Thank you for sharing, Savannah! I'm glad that the Aspen Dental team in Pensacola put you at ease and helped you have a positive experience. - Emily, ADMI
I was a little nervous after reading some of the reviews, but those reviews have to be on other locations. My location at 9 Mile Road, Pensacola FL WAS FREAKING AWESOME!!!!!!!!!! I have been terrified of the dentist since I was very young, but EVERYTHING puts you at ease from the cleanliness of the facility to every single staff member. Janice has the biggest smile and makes you feel like a queen, Maria(not sure of spelling) makes sure you understand all of the financials and goes over many ways to make your treatment hap... read more
Business response:
I'm glad you enjoyed your visit, Anna Lee. Patient Satisfaction is very important to Aspen Dental practices, and it's great to hear that the team helped you have a 5-star experience. - Cindy, ADMI
The staff were ALL courteous , professional and compassionate. The dentists and technicians are very knowledgeable , the office staff is wonderful. Highly recommend!
Business response:
I'm glad you enjoyed your visit, Mary. Patient satisfaction is very important to Aspen Dental practices, and it's great to hear that the team helped you have a 5-star experience. - Cindy, ADMI
staff is very friendly and very caring
Business response:
I'm happy to hear that, Jerry. Thanks for sharing! - Dawn, ADMI
Rated one star because zero isn’t possible. They have completely disregarded and missed any original deadlines set. I have been waiting for a permanent crown for over a month beyond the original set date. I have called at minimum 6 times and been told they will call me back with information and that has yet to happen. They have no problem sending additional bills in the mail but cannot be bothered to return a phone call. Would not recommend
Business response:
I am so sorry Grayson, this was not the experience we want for our patients. If you haven't called the Patient Satisfaction team yet, my team would appreciate the opportunity to talk to you: 1-866-767-0890. - Cindy, ADMI
Aspen Dental - Pensacola, FL (North) has a 4.5 star rating with 667 reviews.
Aspen Dental - Pensacola, FL (North) is open now. It will close at 1:00 p.m.