This profile has been claimed by the business owner or representative.
Aspen Dental - Pittsburgh, PA - Monroeville/Wilkins Township
- Pittsburgh, PA
About this business
Location details
3459 William Penn Hwy, Pittsburgh, PA, 15235, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 5:00 p.m. | |
| Tue | 08:00 a.m. to 5:00 p.m. | |
| Wed | 08:00 a.m. to 5:00 p.m. | |
| Thu | 08:00 a.m. to 5:00 p.m. | |
| Fri | 07:30 a.m. to 1:00 p.m. | |
| Sat | 08:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
If I could give zero stars, I would. I scheduled an appointment for my mom this morning at 8:30 and got email confirmation. We drove 40 minutes to the Monroeville office just for them to tell us that they could not see her, during her scheduled visit, due to machines being down. A phone call before our journey would have been sufficent. Instead, we got an extremely unhelpful, unsympathetic receptionist with no alternative route for their mistake. Highly disappointed at their lack of customer care. A person’s smile is a HUGE ... read more
Business response:
I'm sorry for any trouble you're having, Danielle. I will pass your message along to the team, so they can address concerns. - Heather
On May 6, 2022, I was scheduled for a dental cleaning at the Aspen Dental- Monroeville location. All was well until I expressed concern over my ability to pay for an antibiotic treatment that the dental hygienist, Carrie Simmons, stated I needed due to not being seen for one year even before doing an exam. Carrie became condescending, and argumentative after I made the decision only to receive the care that my insurance would fully cover and therefore not receive the antibiotic treatment. After polishing and flossing both ... read more
They say they are giving you a first exam and x-rays free but over charge for other things I wear dentures and needed an adjustment that included shaving them down about an eighth of an inch. It took all of 2 minutes and they charged me almost 50 dollars hey also said they would take a Care Credit card which they do but neglect to tell you it has to be over 200 dollars. I also didn't like the attitude of the receptionist when I told them that they were too expensive.
Do NOT waste your time, energy or money on this unprofessional dentistry. Their only concern is money - even if it means your credit will end up effected. (1) They don’t explain the dental line of credit they’re referring to is actual credit that WILL effect your credit score by making an inquiry. (2) When you open said dental credit line they automatically charge the account (even if your appt is weeks away) & don’t tell you. I ended up cancelling my appt and a few wks later received a bill from the dental credit company.... read more
I apologize for the long review, but if I can save just one person from this company then it was worth it! Aspen Dental in Monroeville... where to begin with this one? They will treat you like gold... As long as you are financed for a high amount of money! They will call you numerous times a week... IF YOU ARE FINANCED FOR A LARGE AMOUNT OF MONEY! Other then that, you get treated like garbage. And they WILL NOT return any of your phone calls! I am deathly afraid of the dentist and will not go unless I absolutely have to. So ... read more
Gave different options, not just one.
Business response:
Thank you for sharing, Candace! We appreciate the feedback. I will be sure to pass it along. — Tammy, ADMI
The other day my filling falls out. Call the dentist- they're closed that day. So I start panicking. I'm going on vacation this week. How am I supposed to go with a hole in my tooth??! So I call everywhere dentist near and far. Nobody could fit me in this week. EXCEPT Aspen dental. So, I make an appointment and go. Long story short. I left there crying, with a $15,000 (yes, thousand) treatment plan. AND still a hole in my mouth. Called Dr suher for a second opinion and they got me in immediately. I brought all my paperwork f... read more
I have been well pleased with my care every time I have an appointment. I am also happy that you now have a female dentist.
We were traveling out of state. We live in South Carolina, and traveled to PA. He had a bad toothache. Diagnosed with 2 abscesses. Was given Antibiotics until we get home. The took xrays and checked out his teeth, plus the Antibiotic and didn't charge us anything. Thank you Aspen Dental.
Frequently asked questions about Aspen Dental - Pittsburgh, PA - Monroeville/Wilkins Township
How is Aspen Dental - Pittsburgh, PA - Monroeville/Wilkins Township rated?
Aspen Dental - Pittsburgh, PA - Monroeville/Wilkins Township has a 4.1 star rating with 814 reviews.
When is Aspen Dental - Pittsburgh, PA - Monroeville/Wilkins Township open?
Aspen Dental - Pittsburgh, PA - Monroeville/Wilkins Township is closed now. It will open tomorrow at 8:00 a.m.