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Aspen Dental - Pocatello, ID
- Pocatello, ID
About this business
Location details
4165 Yellowstone Ave Suite C, Pocatello, ID, 83202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 07:30 a.m. to 5:30 p.m. | |
| Wed | Closed | |
| Thu | 09:00 a.m. to 7:00 p.m. | |
| Fri | 08:00 a.m. to 1:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
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Went in to have some fillings repaired, to leave with a mouthful pain. After over 8 weeks, and them not taking my pain seriously I will not be returning. If you value quality work, don’t use Aspen Dental!
Business response:
I'm sorry to hear this, Brooke. If you haven't called the Patient Satisfaction team yet, they would appreciate the opportunity to talk to you about your experience: 1-866-767-0890. - Krista, ADMI
Sadly, I have a problem with the billing department for the Pocatello branch of Aspen Dental. They can't seem to send a corrected claim to my insurance company and used money I thought was for a procedure, for other services. Love Dr's Snow and Aaberg. They did great work and never harassed me about my lack of dental consistencies. Because of the billing department, I'm not likely to go to Aspen Dental again and wouldn't recommend them.
Business response:
I'm sorry that your experience didn't live up to expectations, Bill. If you would like to share more detail about your visit, the team and I would appreciate the opportunity to talk to you: 1-866-767-0890. - Michelle, ADMI
Dentist, has anger issues. He hit my 80 year old grandfather with his hand in his mouth because he was frustrated because the work was taking little longer than expected.
Business response:
I'm so sorry to hear that, Jennifer. I encourage you to let me and the Patient Satisfaction team know about the experience you had with the staff so we can help address concerns. You can reach us directly at 1-866-767-0890. - Dawn, ADMI
Billing sucks! Had problems with them since December.
Business response:
I'm so sorry to hear about the trouble you're having. The team and I would be happy to help with billing concerns. Please reach out to us directly at 1-866-767-0890. - Dawn, ADMI
RecommendedDr Jed snow, at aspen dental here in Pocatello, is a walking miracle! I am 62 years old and have been terrorized by dental procedures throughout my life......needing a bridge was heartbreaking news....I had surgery and my front teeth were knocked out when I had to be intobated....long story......I had no option but to address problem....I can promise you that dr snow should be cloned! The very first thing he says is....”let’s get you out of pain...immediately “! If I knew he was on this planet with me, my teeth would ... read more
Business response:
That's wonderful to hear, Carole. I'm so glad that the team has made it a positive experience for you! - Emily, ADMI
Recommendedeverything!!! the products, and customer care were phenomenal!! From the manager, Natalie, to the pars, Kelsie, and Topanga, to the Dental assistants, Stacey, and Ashley, to Doctor Snow. They were all kind, polite, friendly, professional, and went above and beyond to give me an amazing experience!! the customer care, and service was amazing, and I'm super pleased with my dentures!!!! I highly, highly recommend The Pocatello Aspen Dental office. they turned a nervous, and somewhat scary experience into a positive, comfort... read more
Business response:
It makes me so happy to hear that, Mike. I'm glad you feel at ease with the team, and I hope that you continue to have positive experiences. - Emily, ADMI
Frequently asked questions about Aspen Dental - Pocatello, ID
How is Aspen Dental - Pocatello, ID rated?
Aspen Dental - Pocatello, ID has a 4.5 star rating with 933 reviews.
When is Aspen Dental - Pocatello, ID open?
Aspen Dental - Pocatello, ID is closed now. It will open tomorrow at 9:00 a.m.