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Aspen Dental - Richardson, TX

4.4

About this business

Location details

205 S. Plano Road, STE 300, Richardson, TX, 75081, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 6:00 p.m.
Tue08:00 a.m. to 6:00 p.m.
Wed08:00 a.m. to 6:00 p.m.
Thu08:00 a.m. to 6:00 p.m.
Fri08:00 a.m. to 1:00 p.m.
SatClosed
SunClosed
4.4500 reviews
Jim B.'s profile image
Jim B. 
rating
a month ago

Absolutely wonderful. Dr Lee made a new upper denture for me. I rarely realize I have it in. I am waiting for my old lower denture to break so he can make me an new one. Highly recommend Aspen Dental. 

Clarence R.'s profile image
Clarence R. 
rating
11 months ago

Please I want it to be perfectly clear my personal and professional experience with Aspen Dental was exceptional they are truly wonderful people with a welcoming personality but most importantly the treat you receive is of high quality Don't be afraid to tell them what you want to help in your level of comfort and they will do there utmost best to make it happen I'm so glad I choose Aspen Dental It was one of my best decisions ever 

David L.'s profile image
David L. 
rating
2 years ago

Periodic cleaning, crown replacement, one extraction, and a hard night guard to prevent grinding were all done with excellent results and only moderate discomfort in the process. My Medicare Advantage plan through Humana covered almost 2/3 of the full price, and I'm pleased with the outcome. I'll be a regular patient there for my periodic cleanings from now on. 

Business response:

Thank you for sharing, David. I hope you continue to have 5-star visits in the future! - Mitch, ADMI 

Sheila P.'s profile image
Sheila P. 
rating
3 years ago

I selected Aspen to take my dental needs and they where absolutely amazing. I had Many extractions done and received my temporary dentures all in on day. Never had any pain. My healing process was wonderful. And now I have my Permanent Dentures and I look and feel wonderful. I must say the entire Team is great. Thank you Aspen... Sheila Pinkard 

Business response:

This is music to my ears, Sheila! We’d love to be able to share your review with our community, so we can recognize the staff in Richardson. If you’re willing, please fill out the form at https://www.surveymonkey.com/r/ShareWithSocial. Thank you! - Krista, ADMI (Case #: 469960) 

Beverly B.'s profile image
Beverly B. 
rating
5 years ago

My experience with Aspen Dental is the best experience with a dentist office I have ever had! The entire staff - from the front desk to dental assistants to the office manager was exceptional. Everyone was extremely friendly and made me feel at home. A special shout-out to Dr. Kell! I had a tooth extraction and he was so gentle, kind, and even funny! Today I have zero pain from my extraction - last time I had a tooth pulled I had pain for a week! Thank you to the entire team at Aspen! You have a customer for life! B. Baile... read more

Business response:

Beverly, we love hearing from our patients, especially such kind words. We appreciate you and thank you for your support, welcome to the Aspen family. – Cindy ADMI 

Rachel C.'s profile image
Rachel C. 
rating
5 years ago

Let me tell you about the staff at Aspen Dental in Richardson!!! First the entire team are positive and understanding. You will immediately be welcomed like family, they do not rush you and will listen to every concern. You will never feel your questions are ignored, very supportive and responsive. Now let me tell you about Dr. Kell, who I call; THE SINGING DENTIST! Yes, while you are waiting you may hear some Cher, Beyonce or whatever else he has going in his mental playlist. Something about hearing your dentist singing aw... read more

Mina S.'s profile image
Mina S. 
rating
a year ago

The Aspen actual assholes worst humans ever. They won't do a thing for your mom or you. They' will say nothing to their patients that could ever help. If you want to sue them, I'll do it with you. I need this to help my job, not to help theirs. They're big bullies who do nothing but breach all their jobs are wrong to even attempt a surgery and give me nothing after is wrong. I won't ever see them again but neither should their patients who think they're gonna do a thing for them. I left their office and then they call cops ... read more

Carol B.'s profile image
Carol B. 
rating
a year ago

DO NOT TRUST THESE PEOPLE TO WORK ON YOUR TEETH. They herd you like cattle thru there, take your money and the services are horrible. Dr. Jung, who they say is their only doctor is rough, lies about teeth color and has incompetent assistants working with him. Dr. Jung does not even seat the new appliances in your mouth! He let's his incompetent staff do whatever. The ONLY competent person there is Leigh Ann the Lab Tech, she has to come in and do the assistants job right and fix whatever they can't do. This place should not ... read more

Alisha L. J.'s profile image
Alisha L. J. 
rating
2 years ago

The one star is for the one employee who was so kind to my Dad. She treated him like family. Unfortunately, she is no longer there. I do NOT recommend this business. The turnover rate will give you whiplash. The main reason I have issues with this business is because my mother is being told that she has to pay $820 for dentures my dad couldn't use. He passed away in September 2023. Before he passed, he looked forward to getting new dentures. His previous set broke when he fell in the E.R. in 2022. Since his dentist charge... read more

Business response:

I am very sorry to hear this, Alisha. I wanted to let you know that I did pass your feedback along to our Customer Service team so that they could address concerns with the team in Richardson. If you would like to speak with them in the future, please let us know. - Garlen 

Frequently asked questions about Aspen Dental - Richardson, TX

How is Aspen Dental - Richardson, TX rated?

Aspen Dental - Richardson, TX has a 4.4 star rating with 500 reviews. 

When is Aspen Dental - Richardson, TX open?

Aspen Dental - Richardson, TX is closed now. It will open tomorrow at 8:00 a.m.