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Aspen Dental - Richardson, TX
- Richardson, TX
About this business
Location details
205 S. Plano Road, STE 300, Richardson, TX, 75081, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 6:00 p.m. | |
| Tue | 08:00 a.m. to 6:00 p.m. | |
| Wed | 08:00 a.m. to 6:00 p.m. | |
| Thu | 08:00 a.m. to 6:00 p.m. | |
| Fri | 08:00 a.m. to 1:00 p.m. | |
| Sat | 08:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Terrible office all around. Went in at 10am didn't leave till 12:30pm and all they were able to do were x-rays, pathetic. Waited 40 minutes to get back there, an hour and a half for the dentist who just talked to me for all of 5 minutes. Then another 30 minutes waiting to check out. I go to the front desk lady and she says, "oh I'm not ready for you yet." no explanation of when she will be. After 2 and a half hours I just walked out, they were too 'busy' to do anything, so I didn't need to pay but the level of communication... read more
Business response:
I'm sorry that you didn't have a positive experience, Kris. Thanks for taking a moment to let us know about your experience and sharing your feedback with us. We will share your thoughts with our teams with an eye to always doing what we can to improve the patient experience. -Dawn
Dr Jung seems amazing but the front desk staff lacks professionalism, efficiency and from what I can tell, ability. They are only concerned about how much they can bill your insurance. Save your time and sanity and DON'T go here.
Worst Dental rooms in Plano arrived for an 8am extraction appointment, checked in , sat and waited in the waiting room for an 1hr with no dentist or feedback as to why the wait. They called other customers with later appointments in and were seen. I eventually asked why am I not being seen to and having my extraction done and they all looked at each other stupidly and said oh we thought you waiting for someone. Stay away from this place if you value your teeth. They have no clue what they are doing , extremely u professiona... read more
Business response:
I'm really sorry to hear this, Rozane. I wanted to let you know that I did pass your feedback along to our Customer Service team so they could address concerns with the team in Plano. If you would like to speak with them in the future, please let us know. Thank you. - Dawn, ADMI
I had an appointment, but had to wait more than 1 hour to get in, then had to wait 20 minutes to see the doctor, I don't want that kind of wait. I think dentists and assistants work just fine
Business response:
I'm sorry to hear this, Bạch, and I can understand your frustration. If you haven't called the Customer Service team yet, they would appreciate the opportunity to talk to you: 1-866-767-0890. - Krista, ADMI
Frequently asked questions about Aspen Dental - Richardson, TX
How is Aspen Dental - Richardson, TX rated?
Aspen Dental - Richardson, TX has a 4.4 star rating with 435 reviews.
When is Aspen Dental - Richardson, TX open?
Aspen Dental - Richardson, TX is closed now. It will open at 8:00 a.m.