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Aspen Dental - Richardson, TX
- Dentists
- Richardson, TX
About this business
Location details
205 S. Plano Road, STE 300, Richardson, TX, 75081, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 6:00 p.m. | |
| Tue | 08:00 a.m. to 6:00 p.m. | |
| Wed | 08:00 a.m. to 6:00 p.m. | |
| Thu | 08:00 a.m. to 6:00 p.m. | |
| Fri | 08:00 a.m. to 1:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
believe the reviews is all I have to say, some of these people were nice but I wouldn't want that female dentist doing anything to me. I wouldn't trust this place
Business response:
I'm sorry that your experience didn't live up to expectations. We value your feedback, and I will pass your message along to the team so they can address concerns. - Michelle, ADMI
Been a fairly "long time" patient. Thus wasnt my firstbquestionable situation, but i tend to give a looooot of chances to people and places but today fulky confirmed for me that I'm not valued as a patient/customer....Apparently they've implemented a process of canceling your appt if they can't reach you to confirm. Some of us WORK or have other things going on daily and can't always answer the phone exactly when they call. They don't leave detailed messages about WHY they're calling, They don't answer when you call back, th... read more
Business response:
I'm really sorry for any trouble you're having, Porsche. If you haven't called the Patient Satisfaction team yet, you can reach us directly at 1-866-767-0890. - Heather, ADMI
This place is a joke I can not even give them half a star. They try to milk you dry along with billing insurance and using thier credit department they still try and bill you. I had 2 crowns and 3 months later ones lose and both still hury
Business response:
I'm sorry that your experience didn't live up to expectations, Donald. If you would like to share more detail about your visit, the team and I would appreciate the opportunity to talk to you: 1-866-767-0890. - Dawn, ADMI
Got a tooth extracted a week ago. Followed all the doctors guidelines and I'm still in pain and it is oozing yellowish fluid. Definitely seems infected and it is painful. I called to speak to the dentist To see if they could call in more antibiotics or a stronger one, because I took all the ones he gave me. I was told that I needed to be seen, not a big deal, but they could not get me in for 5 days. Seriously???? I told the lady on the phone that it is painful and infected and said so I just need to sit here with this... read more
Business response:
I am very sorry to hear this, Andrew. I wanted to let you know that I did pass your feedback along to our Customer Service team so that they could address concerns with the team in Richardson. If you would like to speak with them in the future, please let us know. Thank you. - Garlen, ADMI
Went in to get three permanent crowns. Paid $400 to get teeth whitened first. Not much change from whitening. Coukd have just used strips from target in retrospect. So today got temporary crowns and they look horrible. Can't believe they let me leave the office. Got home and really panicked. Considering the amount they are charging. Meanwhile I called to speak with office manager about it. Was left on hold forever only to be told he was "with a customer,". Ok. So still waiting for that call back hours later. Not happy. Had j... read more
Business response:
I'm sorry your experience didn't live up to expectations, Elizabeth. The Customer Service team would appreciate the opportunity to talk to you in order to address these concerns directly: 1-866-767-0890. - Mitch, ADMI
Frequently asked questions about Aspen Dental - Richardson, TX
How is Aspen Dental - Richardson, TX rated?
Aspen Dental - Richardson, TX has a 4.4 star rating with 497 reviews.
When is Aspen Dental - Richardson, TX open?
Aspen Dental - Richardson, TX is closed now. It will open tomorrow at 8:00 a.m.