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Aspen Dental - Richmond, KY

4.4
  • Richmond, KY

About this business

Location details

1072 Barnes Mill Road, Richmond, KY, 40475, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 6:00 p.m.
Tue08:00 a.m. to 6:00 p.m.
Wed08:00 a.m. to 6:00 p.m.
Thu08:00 a.m. to 6:00 p.m.
Fri08:00 a.m. to 1:00 p.m.
SatClosed
SunClosed
4.41,123 reviews
Cindy Bishop Creech's profile image
Cindy Bishop Creech 
7 years ago

I have to say I hate going to the dentist, it's scary to me, yes I am a weenie lol. This was just my 1st visit yesterday. So far so good.. It was at 12:45, I was in the back at 12:45. Got xrays 1st she was nice & easy with me, went to the room to wait for the dr which didn't take long. She was very thorough when she explained what needed to be done & when I got alittle confused about the partials she went & got a mold to show me. Very nice, I really liked her. The lady that went over my treatment plan & cost (Jade), she trie... read more

Business response:

Glad your first visit went well, Cindy! We appreciate your kind words! -- Kelsey, ADMI 

Bettie Cox's profile image
Bettie Cox 
7 years ago

I think they gouge with their prices!! They would not clean my teeth without scaling!! I have had my teeth cleaned every 6 months for years & only changed because of insurance!! I took my x-rays to another dentist & was told I didn’t need scaling!! It was only a ploy to get extra money!! I only wanted my teeth cleaned & was told they wouldn’t without scaling! I know I could have signed a waiver!! I was impressed with the facility, but it comes with a price!! NO I’m not going back!! Wish I had researched them first, would not... read more

Sallie Spates Howard's profile image
Sallie Spates Howard 
7 years ago

Who knew you had to pay extra for white instead of yellow teeth, my choices looked like Mr. Ed on crack!!! But I could have white if I gave them another 100$, this was after I had paid in full, up front, never go back , do not recommend, my daughter had problems with crowns also 

Christopher Scott's profile image
Christopher Scott 
7 years ago

Normally I like Aspen Dental, but today was a nightmare, went in to have two teeth pulled, my appointment was at 10:15, and they did not start working on my teeth until I started to walk out the damn door at 12:05. I prefer Dr. Diamond at this office as he was the first person i met there when i originally needed to have two teeth pulled due to them breaking. Right now I am at home in a lot of pain, unable to swallow, so unable to take pain meds, so i'm literally fucked right now until the numbing fully wears off. Don't get ... read more

Branden Meeks's profile image
Branden Meeks 
7 years ago

I never write bad reviews on companies but I couldn’t stop myself on this one. Only went in because my regular Dentist is sick. I have a diagnosed abscessed tooth. I waited for 2 hours (not an exaggeration) and they ultimately did nothing. The Office Manager was not flexible or very understanding in working around my work schedule which was important to me. They disregarded my level of pain/discomfort as evidenced by not doing ANYTHING. Also, the Office Manager told me even to schedule a procedure there, I would have to pay ... read more

Business response:

I'm sorry to hear that, Branden. We value your feedback, and I can pass it along to the Patient Satisfaction team, but I also know they would like to discuss this with you. Please call them at 1-866-273-8606 so they can help address your concerns. - Emily, ADMI 

Debi Taylor Moore's profile image
Debi Taylor Moore 
7 years ago

I went in with a tooth ache and left 2hours later with a tooth ache! I wanted 1tooth pulled not 3thousand plus dollors worth of work done. NOT happy. Still have a tooth ache! 

Stephanie Mayse's profile image
Stephanie Mayse 
7 years ago

Thank you to who ever rudely answered the phone when I called to get a quote for my father on a full set of dentures. We won’t be using your service ever. 

Alyse Bergman's profile image
Alyse Bergman 
8 years ago

I came in to discuss relining dentures with my Grandfather. Even though we didn't make a purchase during our first visit, Aspen Dental's staff was very warm, welcoming, and kind. I recommend them whole heartedly. I plan on moving my dental care here in August for my next cleaning. 

Sandy Dickson's profile image
Sandy Dickson 
8 years ago

Very nice staff. Dr. Diamond gave me several treatment options and there was no pressure to decide immediately. This is where I will go for my regular dental care. 

Frequently asked questions about Aspen Dental - Richmond, KY

How is Aspen Dental - Richmond, KY rated?

Aspen Dental - Richmond, KY has a 4.4 star rating with 1,123 reviews. 

When is Aspen Dental - Richmond, KY open?

Aspen Dental - Richmond, KY is closed now. It will open on Monday at 8:00 a.m.