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Aspen Dental - Rochester, MN
- Rochester, MN
About this business
Location details
1290 Salem Rd SW Ste 10, Rochester, MN, 55902, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 5:00 p.m. | |
| Tue | 08:00 a.m. to 6:00 p.m. | |
| Wed | 08:00 a.m. to 6:00 p.m. | |
| Thu | 08:00 a.m. to 7:00 p.m. | |
| Fri | 08:00 a.m. to 1:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
After receiving a call from the office this AM, concerning my our appointments, and listening to an over zealous condescending receptionist, that tried to talk above me, and wouldn't even listen to what my wishes and concerns were. It turned into a shouting match beyond my expectations. It first started with the exrays that I already have had done, and will not need new ones. I stated I will not be priced gouged over this. I said I could get the exrays , but may not have them at the appointment tomorrow. That would not be ac... read more
It was fucking terrible. The dentist half assed my procedure the first time so I had to go back yesterday. The girls at the front are completely unprofessional. I've never went to the dentist in pain and left in even more paun. I've also never went to a dentist who doesn't want to prescribe pain pills or antibiotics. I will NEVER go back to this location again!!! This is the worst Aspen Dental ever!!!
Business response:
Hi Michelle, I'm so sorry you didn’t have a positive experience. Everyone should feel comfortable at an Aspen Dental practice and patient satisfaction is very important. Please call our team at 1-866-273-8606 to share your feedback so they can help address your concerns. - Emily, ADMI
My excitement at starting with a new practice quickly turned sour when there was a nearly 100% turnover in both office and dental staff in the first 12-18 months. That speaks volumes about a business. Add to it some office management incompetencies and dentists that are more about $ than what's best for the patient and this is a disaster waiting to happen. I have been dealing with a billing problem since October. To say I am a dissatisfied customer would be a huge understatement.
My excitement at starting with a new practice quickly turned sour when there was a nearly 100% turnover in both office and dental staff in the first 12-18 months. That speaks volumes about a business. Add to it some office management incompetencies and dentists that are more about $ than what's best for the patient and this is a disaster waiting to happen. I have been dealing with a billing problem since October. To say I am a dissatisfied customer would be a huge understatement.
Worst dental experience. Took my daughter to have a root canal, crown, and filling taken care of. Should have been done in 2 appointments and they still didn't do everything in 3. Was told we would have to come back. We paid for everything up front and keep getting drug along. We are taking our business where the customer is the priority.
they do the batch and switch people stay away from them when they give you appointment they dont keep it /////lost a hour of work and they didnt care////////////////BAD PLACE DONT WASTE YOUR TIME THEIR
I would never recommend Aspen Dental. My dentures are good but the office manager is very rude. On my visit in April or May I was told my next visit would be to pick up my bottom dentures. They send you 4 email, 3 text and calls you to confirm your appointment. I called them 2 times about my teeth and was told they would get back to me. Never happened. I call again a couple of weeks later and was told I could get them 7/25. Called back again and got the office manager tell me... See More that I have to make an appointment fo... read more
Frequently asked questions about Aspen Dental - Rochester, MN
How is Aspen Dental - Rochester, MN rated?
Aspen Dental - Rochester, MN has a 4.4 star rating with 821 reviews.
When is Aspen Dental - Rochester, MN open?
Aspen Dental - Rochester, MN is closed now. It will open on Monday at 8:00 a.m.