This profile has been claimed by the business owner or representative.
1251 Austin Highway, STE 104, San Antonio, TX, 78209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 5:30 p.m. | |
| Tue | 08:00 a.m. to 5:30 p.m. | |
| Wed | 08:00 a.m. to 5:30 p.m. | |
| Thu | 09:00 a.m. to 7:00 p.m. | |
| Fri | 08:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This place is Great!! Super friendly staff and affordable prices. They take their time and go over everything with detail.
Business response:
I'm so happy you had a 5-star experience, Chris. Thank you for sharing! - Krista
I went to Ideal Dental and they wanted $3000 to fix one tooth so I tried this place out and it was a whole different experience. The girl up front was very nice and helpful. I got FULL X-rays done (ideal just did the tooth that was bothering me). I also got seen by the hygienist which was nice. They quoted me $2000 to fix the tooth bothering me and offered several options to pay it in payments but unfortunately that's out of my budget so I didn't get anything done with them. The service was 10X better here than ideal and the... read more
Business response:
Thank you for taking the time to share your experience and feedback, Mariela. I'm so glad you enjoyed your time with the Aspen Dental team in San Antonio! - Krista, ADMI
I just went here. The staff was excellent. Very nice, respectful and informative. I have alot of procedures ahead and I feel this team is trustworthy.
Amazing Amazing Amazing staff, Dentist and hygienist ! They evaluated me throughly!!! Me. Mindy and Ms. Ashley dental assistant was very through when asking for my medical history. The hygienist De-nice looked at my gum and bone health which she mention was the "foundation" of my teeth, and educated me on many things (health, food, type of tooth brush, bacteria and flossing) most of this things I HAD NO CLUE existed or mattered. Dr. Shafiey and Dr. Castillo took a good look at everything educated me and set realistic go... read more
Business response:
That's so nice to hear, Denise. It’s great that you felt at ease with the team, and I hope that you continue to have 5-star experiences. - Emily, ADMI
Dr. Alexander Shafiey and his team were absolutely wonderful. The staff members were nice and friendly. I had my teeth cleaned with a lot of attention to detail. I received clear information about the insurance coverage and the services provided. I totally recommend Aspen Dental Shafiey Dental Group at 1251 Austin Highway, Suite 104 San Antonio, TX 78209.
Business response:
Wow Maria, that is great! Patient Satisfaction is important to us here at Aspen Dental. Thank you for sharing. -Sarah, ADMI
I had not been to the dentist office in over 1 year and I have been meaning to get dental work done that was very much needed. I could honestly say just like any other patient that I was pretty nervous and had some anxiety as to what was going to be the outcome of my visit. In all honesty if I could select more than 5 stars I would select 10 stars. The staff is very warm and welcoming with friendly smiles and very appropriate. The DA Melinda was very sweet and prompt and easy to have a conversation with while I was get... read more
I went to this clinic a while back for a teeth cleaning and I learned that what they do is engage in scare tactics. Let me explain. They dutifully take a lot of x rays of your teeth, the full mouth scan and then they place you in a room, alone with images of what they have scanned. It took me a while to realize that what I was looking at was my mouth because my teeth looked absolutely terrible. They use some kind of weird lighting trick to make your teeth look very yellowed. My teeth are not that horrible and are nice to lo... read more
Business response:
RaJha, we regret that your experience didn’t meet your expectations. Please know that we’ve read your review and will be addressing your concerns with our team to help improve future patient experiences. If you have any questions about your care plan, please don’t hesitate to reach out to our team.
Stay away from this corporate (prefix corps or dead) company. The doctors and hygienists are great at these type of Cracker Jack box medical offices but the corporate company is absolutely terrible. They sent 70 dollars to collections and never notified me and when I called to confront and resolve my bill Ms Sabrina said "ohh that was when our system went down so.." So my bill was never sent to me bc Aspen s system went out and all the customers are suppose to have telepathy and know we have bills that are going beyond 60 ... read more
Business response:
I am very sorry to hear this, Tim. I wanted to let you know that I did pass your feedback along to our Customer Service team so that they could address concerns with the team in San Antonio. If you would like to speak with them in the future, please let us know. - Garlen
I just called, and the front desk lady who answered the phone was so rude!!!!!, that I don't understand why people go there. And the doctors don't do or say anything about it. It will be my first appointment and I'm super glad I cancelled it. UGLY CUsTOMER SERVICE I have to mention this ugly ASPEN Representative GISELLE, WHAT UGLY WAY TO ANSWER TO POSSIBLE NEW PATIENTS.
Business response:
I'm sorry for any trouble you're having, Charo. Thanks for taking a moment to let us know about your experience and sharing your feedback with us. We will share your thoughts with our teams with an eye to always doing what we can to improve the patient experience. - Michelle
Aspen Dental - San Antonio, TX - Austin Highway has a 4.3 star rating with 390 reviews.
Aspen Dental - San Antonio, TX - Austin Highway is open now. It will close at 7:00 p.m.